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D365 CRM Architect
2 months ago
We’re Hiring
D365 CRM Architect
At Envu, we partner with our customers to design world-class, forward-thinking innovations that protect and enhance the health of environments around the world. We offer dedicated services in: Professional Pest Management, Forestry, Ornamentals, Golf, Industrial Vegetation Management, Lawn & Landscape, Mosquito Management, and Range & Pasture.
Envu brings together diverse points of view to look beyond chemistry and dare to explore new paths forward. Guided by our inclusive culture, we embrace change and flexibility, tackling our customers’ toughest challenges proactively, passionately and with an entrepreneurial spirit.
We pursue our ambitions collaboratively because we know that a unified and empowered team is an unstoppable force, allowing us to achieve our vision of healthy environments for everyone, everywhere. Join Us.
FUNCTION: IT
LOCATION: India
JOB TYPE : Permanent
GET TO KNOW YOUR AREA:
- We are seeking a highly experienced and motivated Microsoft Dynamics 365 CRM Architect with the following missions:
- Use their knowledge of business processes and Dynamics 365 to identify software gaps (gap/fit analysis) and suggest “best industry” practices and alternatives.
- As part of the project team, write development specifications and interface with key users/ GPO throughout the lifecycle of the project to resolve issues that may arise.
YOUR MISSION WILL BE TO:
- Work with business and functional teams and translate ideas into strategy and features and follow systems development and maintenance methodologies to maximize the value of the D365 CRM system for the business globally.
- Oversee the design and implementation of Dynamics 365 enhancements, including customizations, integrations, and data management.
- Develop and maintain strong working relationships and strategic partnerships with stakeholders to maximize effectiveness and influence.
- Provide guidance and mentorship to the product end-users on Dynamics 365 best practices.
- Ensure adoption of the standardized processes implemented across the company globally.
- Stay up to date with new Dynamics 365 features and capabilities to ensure that solutions are utilizing the latest technology.
- Utilize the Microsoft Power Platform to increase the end-user productivity.
- Maintain oversight and ownership of D365 service provider(s).
- Manages customer project delivery and is accountable for success of project engagements.
- Elicit and document business requirements within well-defined business processes.
- Interface with users remotely to manage expectations and resolve issues.
- Analyze and document business requirements and translate these to specification and design documents for developers.
- Assist in documentation of current and desired business processes.
- Support and provide input to the technical design of solution components.
- Develop functional scenario-based test scripts; develop test data in support of UAT.
- Conduct training sessions and produce user documentation.
ARE YOU READY FOR THE ROLE?
Main requirements:
Qualifications & Competencies
- 7+ years of experience in IT with a focus on Microsoft technologies.
- 5+ years of hands-on experience with Dynamics 365 CRM.
- Minimum 1 year of experience working on PowerApps.
- Experience in leading large-scale CRM projects.
- Bachelor’s degree in computer science, Information Technology, or related field.
- Relevant Microsoft certifications are a plus.
- Strong understanding of Dynamics 365 architecture and best practices
- Experience with Dynamics 365 customizations, integrations, and data management
- Experience with other Microsoft technologies such as Azure, PowerApps, and Power BI
- Deep understanding of Dynamics 365 CRM and Microsoft Power Platform.
- Proven experience as a Solution Architect in Dynamics 365 CRM implementations.
- Strong analytical and problem-solving skills.
- Excellent communication and presentation abilities.
- Familiarity with Azure components and integration toolsets like SSIS and Webservices.
- Ability to work in a fast-paced, dynamic environment.
Envu is committed to diversity in all aspects for all employees and candidates, regardless of ethnicity, color, race, religion, origin, age, gender, gender identity or expression, sexual orientation, or other conditions. And all opportunities are open to people with disabilities.
By applying for this position, you agree that your personal data are going to be processed and recorded by Envu for recruitment purposes only. For candidates who are not selected for this position, personal data will be kept for a period of two years and then permanently deleted.
Envu is proud to be Great Place to Work Certified in the US, France, and India. (June 2024 - June 2025)
