Manager-Commercial Operations

3 days ago

Bengaluru, India Titan Company Full time

Job Description: Unique Job Role Manager-Commercial Function Commercial Reporting to Group Manager-Commercial Business Jewellery Level L5-L7 Job Details The role is responsible for managing the commercial operations of Jewellery Division for all the brands. Job Responsibilities: - Automate and simplify existing commercial processes & other critical operations Digi Gold , Gift Card Operations. - Conduct monthly revenue assurance analysis to identify and address revenue leakages through the system, and communicate actions taken to stakeholders. - Publish a commercial dashboard on a fixed frequency to showcase performance against key parameters. - Regularly connect with retail teams, stores, and business associates to address concerns. - Coordinate with internal and external auditors. - Implement best practices across all stores and brands. - Ensure timely resolution of store queries has been given by commercial helpdesk and work towards continuous improvement. -Ensue the timely completion of due diligence exercise for new and existing stores through agencies like Crisil and DnB, supporting business associates in aspects like channel financing. - Oversee the performance of Payment gateway, Training, Helpdesk team & retail support teams. - Conduct impact analysis of various retail schemes. - Monitor and optimize the performance of existing commercial systems for cost optimisation. - Continuous interaction with bankers & other external agencies to explore the new opportunities. Education CA/CMA/ MBA (Regular) Relevant Experience 4-6 years of relevant experience Skills 1. Good communication skills 2. Excellent team & time management 3. Good business commercial acumen. 4. At least 4 years of relevant experience in managing 5-7 team members. 5. Strong analytical skills. 6. Working experience on Oracle will be an added advantage.

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