Windows SHA Support Engineer

1 week ago


Bengaluru, India Swift Strategic Solutions Inc Full time
A technology services client of ours is looking for multiple Windows Storage & High Availability (SHA) to join them on a Full Time basis. Here are more details about the role,
Role: Windows Storage & High Availability (SHA)
Key Skills: Windows Admin, Networking, Performance Tuning, Hyper-v, Fail Over Cluster
Experience: 5-10 Years
Notice Period- Immediate to 15 Days
Location- Bangalore, Hyderabad
Job Description:
5 years of experience in Windows Administration, Networking, Performance Tuning, Patch Management, Windows Upgrades into production environment, including customer facing or customer support roles.
Need to be flexible to work in shifts following US holiday calendar. Majority work time will be EST time zone.
Soft Skills
Leadership - handle technically challenging and politically sensitive customer Situations.
Strong communications skills – Excellent spoken and written English communication
Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence
The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable
Demonstrable troubleshooting skills
Cross-team collaboration
Technical Skills
Storage & High Availability (HA):
Hyper V | Hypervisor | Hyper V Architect
Cluster| Failover Cluster | Clustering
SAN | NAS-Storage Technologies
Backup technology -VSS- Volume Shadow Copy Service
Windows Firewall
Storage & Backup | Configuration | Types | Stack
Server 2008 till 2019 | features | variances.
Windows Update| Type of Updates | Cumulative Update | LTSC Long Term Service Channel
DFS & MSDTC- Microsoft Distributed Transaction Coordinator
VSS | Back up
Server Core machine | Server Hardware | Upgrading Server
Key Points :
Quorum in cluster
Failover cluster
Hyper-V checkpoints
Check disk
If you are interested, Kindly share the updated resume to

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