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1 month ago


New Delhi, India Blingbird Full time
Company DescriptionBlingbird is a boutique luxury travel company dedicated to crafting bespoke experiences and meticulously designed journeys to the world's most exclusive destinations. Our focus lies in delivering quality over quantity, curating unconventional itineraries that cater to a select niche of discerning travelers. At Blingbird, we specialize in transforming travel into extraordinary adventures, ensuring each journey is as unique and remarkable as the individuals we serve. Join us and become part of a team that redefines luxury travel with creativity, passion, and precision.

Position Overview:As a Global Travel Advisor & Destination Specialist , you will be the first point of contact for our esteemed clients. Your primary responsibilities will include managing incoming inquiries, understanding client needs, providing initial travel suggestions, and guiding them through the booking and planning process. You will play a pivotal role in converting leads into confirmed bookings while ensuring a seamless experience for our guests.Key Responsibilities:

Guest Interaction and Inquiry Management

Handle all incoming guest calls and inquiries, providing prompt, courteous, and professional responses.Understand client preferences, including travel dates, duration, number of guests, and budget, to offer tailored suggestions.Address first-hand questions about destinations, itineraries, and Blingbird's services.Lead Conversion and Proposal Development

Convert inquiries into leads by presenting compelling travel highlights and options.Create first-hand highlights and suggestions based on client input, offering clear, engaging proposals.Effectively communicate Blingbird’s handling fees and operational processes, ensuring transparency.Convince clients to pay an initial deposit and explain the value of Blingbird’s bespoke services.Coordination and Itinerary Development

Collect initial designing fees and secure client approval for further planning.Collaborate with the itinerary design team once the deposit is received, ensuring smooth handovers.Maintain regular communication with clients throughout the planning process to confirm details and approvals.Client Relationship Management

Take client reviews post-travel to assess satisfaction and gather feedback for future improvements.Build long-term relationships with clients, encouraging repeat business and referrals.Administrative and Operational Support

Maintain accurate records of client inquiries, bookings, and preferences.Coordinate with internal teams to ensure flawless execution of itineraries.Provide periodic reports on inquiry conversion rates and client satisfaction metrics.Skills and Qualifications:Proven experience in luxury travel advisory, sales, or a related field.Excellent communication and interpersonal skills with the ability to build rapport quickly.Strong organizational skills and attention to detail.Ability to work under pressure and meet deadlines in a fast-paced environment.Proficiency in CRM tools and basic understanding of itinerary planning platforms.A passion for travel and deep knowledge of global destinations and luxury experiences.What We Offer:Competitive salary and performance-based incentives.Opportunities to work with a dynamic and passionate team.Access to exclusive travel experiences and industry perks.A chance to shape unforgettable journeys for discerning travelers worldwide.How to Apply:If you have a flair for luxury travel, excellent client-handling skills, and a passion for crafting extraordinary experiences, we’d love to hear from you. Please send your resume and a cover letter to Blingbird and be part of a team that redefines the art of luxury travel