Support Engineer

2 weeks ago

Mumbai, India People Centro Full time
Hi All,
We are in need of strong resources to fill Support Engineer - Telecom. The Candidates, that are interested, can send us their updated resumes to us.
Position: Support Engineer - Telecom
Exp: 0 – 1 Years
Relevant Exp: 1 years
Industry: Telecom
Location: Mumbai
Mode of Work: Work From Office
Interview Mode: F2F
Mandatory Skills: troubleshoots, Call Center, Bridge IVR, Dialer, Call Logger, Telecom
Brief JD:
Job Description for Support Engineer - Telecom
Please find the below Job Description,
Conference Diagnoses and troubleshoots all Call Center,Bridge IVR, Dialer, Call Logger,
Provides Enterprise level technical support to all customers and partners
Troubleshoots and reproduces customer technical issues to resolution and/or escalates
Responsible for Demo tech support, Pre-sales site visit, requirement gathering, installation and after sales support
1+ years' experience in customer focused/customer experience role
Strong technical troubleshooting skills, perseverance and patience
Experienced in VOICE technology including PBX, IPPBX, PRI, SIP, RTP, Apache, PHP, MYQSL and telephony
Networking, IT or telecommunications certification is added advantage
Qualification: Diploma / Bachelor’s degree in Electronics / IT
Communication: Good / Excellent:
NP: Immediate / 15 Days / 30 Days (Serving)
Hash tags: #troubleshoots, #CallCenter #BridgeIVR, #Dialer #Call Logger #Telecom #PBX, #IPPBX #PRI #SIP #RTP #Apache # PHP #MYQSL #Telephony
Languages: English, Marathi, Hindi

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