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Sr. RevOps Associate

2 months ago


Delhi, India Elucidata Full time

About the Role:

As the Sr. Revenue Operations Associate at Elucidata, you will be instrumental in shaping our sales and marketing operational frameworks & processes. This role calls for an experienced individual - leading through influence and building scalable processes in a fast-paced high-growth environment. You would be a key player to our leadership team, directly contributing to strategic decisions that influence the future of our business. If you are passionate about driving change and fostering a culture of excellence, join us in our mission to make a difference.


Key Responsibilities:

  • Revenue Forecasting & Sales Analysis
  • Track key sales metrics such as sales activities, funnel stages & conversion rates, pipeline, bookings, deal sizes & sales cycles. Continuously monitor & represent revenue metrics in dashboards to easily understand the health of the business.
  • Regularly provide sales and revenue forecasts to leadership & key stakeholders
  • Regularly assist in the review and handling of open outstanding revenue opportunities of the leadership team.
  • CRM & Data Management:
  • Maintain and optimize Salesforce data for accuracy and consistency.
  • Solve emerging issues and implement enhancements within the CRM.
  • Analyze and implement territory mapping and target account lists & assignees on Salesforce.
  • Act as a cross-functional liaison between Sales & customer success, finance, legal, product, marketing teams, and other stakeholders to share insights and centralize information.
  • Respond and troubleshoot inquiries regarding order forms, contracts, bookings and/or invoicing.
  • Maintain contracts, agreements & other records for all prospects & customers in a centralized & searchable manner on the CRM.
  • Work with Sales & Marketing teams to implement streamlined and automated processes from lead generation to deal closures.
  • Partner with the Sales & Marketing teams to create, manage & implement enablement/training program.
  • Uncover areas/gaps within the sales strategy & processes to drive performance improvements that unlock productivity and accelerate revenue
  • Partner with leadership to strategize, operationalize, and analyze the impact of business initiatives


Qualifications :

  • 2+ years experience in sales or revenue operations
  • Degree in Computer Science, Biology, Math, or any Applied Sciences preferred.
  • Prior experience with CRMs like Salesforce or Hubspot would be required.
  • Experience acting as a liaison between Sales, Customer Success, Finance, Legal, Product, and Marketing teams.
  • Ability to regularly provide detailed sales and revenue forecasts to leadership and other key stakeholders.
  • Understanding of financial principles related to sales and revenue forecasting.