Finance Operations Analyst, India Business Team, FOAA

Amazon is a US-based multinational electronic commerce company headquartered in Seattle, Washington. started as an online bookstore, but soon diversified into many other categories, with a vision to be earth's most customer-centric company & to build a place where people can come to find and discover anything they might want to buy online. Amazon's Finance Operations, Accounting & Analysis (FOAA) team is a fast-paced, team-focused, dynamic environment and delivering great experiences for our customers is top priority.
FOAA is seeking a Finance Analyst to support IBT (India Business team) in daily operational reconciliations for Nodal and Escrow settlements for India Marketplace and e-commerce business.
Key Qualification Required
- ACCA or MBA Finance/MBA along with Banking experience and technical expertise.
Key job responsibilities
- Work independently to perform daily, weekly and monthly operations and reconciliations for Nodal and Escrow accounts which are regulated by Reserve Bank of India for Amazon Pay India Private Limited.
- Own the Nodal and Escrow accounts in India Marketplace and ensure Business Metrics are met 100% within defined Service Level Agreement.
- Creating a "No Surprise Environment" and Great customer experience for India Payments stakeholders:
a.Ensure high standards of delivery of reports with timeliness and accuracy.
b.Ensure all issues are flagged off at the earliest, tracked and resolved on a timely basis.
c.Ensure all the reports have maker checker review process and documented evidence.
- Dive Deep into all Nodal and Escrow processes for streamlining, mitigating risks, ensuring regulatory controls and eliminating defects.
- Quality of reconciliations and reporting activities: Quality score for all the reporting activities, reconciliations and accounting activities should be at TTM >=99.4% during 2025 (Four Sigma). - Audit support : All the audit requirements should be delivered timely and accurately.
- Process SOP's to be updated, modified, signed off by IBT and business and compliance leadership (L6+).
- Process Escalation metrics to be updated within SOP for all the activities. - Give back to Amazon community through facilitating trainings or participating in events
- Provide project management update within and across business units to transition new processes and/or permanent solutions to support the business needs.
- Coordinate with external stakeholders like Banks, Payment processors and internal stakeholders like Business and Technology partners to establish and maintain strong communication channels.
- Identify, implement, and adhere to best practices across all regulatory processes and project launches.
- Provide inputs for weekly, monthly and quarterly business reviews in a timely manner.
- Ensure appropriate financial policies, procedures, and internal controls are in place, documented, and operating as intended.
- Prepares and reviews complex account reconciliations, financial analysis, and deliverables.
- Drive process improvements required to enhance controls and quality of reconciliations and related processes.
Key job responsibilities
- Own the Nodal and Escrow accounts in India Marketplace and ensure Business Metrics are met 100% within defined Service Level Agreement.
- Prepares and reviews complex account reconciliations, financial analysis, and deliverables.
- Drive process improvements required to enhance controls and quality of reconciliations and related processes.
- Coordinate with external stakeholders like Banks, Payment processors and internal stakeholders like Business and Technology partners to establish and maintain strong communication channels.
- Dive Deep into all Nodal and Escrow processes for streamlining, mitigating risks, ensuring regulatory controls and eliminating defects.
- Creating a "No Surprise Environment" and Great customer experience for India Payments stakeholders:
a.Ensure high standards of delivery of reports with timeliness and accuracy.
b.Ensure all issues are flagged off at the earliest, tracked and resolved on a timely basis.
c.Ensure all the reports have maker checker review process and documented evidence.

BASIC QUALIFICATIONS

- 2+ years of finance experience
- 2+ years of building financial and operational reports/data sets that inform business decision-making experience
- 2+ years of business-to-business collections experience
- Knowledge of finance, accounting or related field focused on analytics
- Experience using data to influence business decisions
- Experience in managing finance operations for accounts payable, accounts receivable or payroll
- Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills

PREFERRED QUALIFICATIONS

- 2+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
- Experience in Excel (macros, index, conditional list, arrays, pivots, lookups)
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