Site Reliability Engineer
2 months ago
Engage in and improve the whole lifecycle of services—from inception and design through deployment, operation, and refinement.-
Responsible for improvements to end-to-end availability and performance of mission critical services and build automation to prevent problem recurrence.-
Partner with business and technical product owners to set SLOs / SLIs / error budgets to manage reliability of infrastructure and applications-
Scale and optimize existing infrastructure and services sustainably through mechanisms, including automation, and evolve them by improving reliability and efficiency.-
Manage end-to-end availability and performance of mission-critical services and build automation to prevent problem recurrence-
Maintain infrastructure (infrastructure as code) and services by measuring, and monitoring system metrics to proactively identify operational efficiencies, potential outages, and security threats in Development, UAT, Staging and Production environments.-
Practice sustainable incident response and blameless postmortems-
Build infrastructure and drive projects that break things with the aim to improve the robustness of production systems-
Preserve operational visibility and response capabilities — fixing and improving our dashboards, alerts, and automation.-
Maintain operational uptime and reliability by participating in triage and issue support calls for mission critical systems. Tech skills-
Bachelor’s degree in design, computer science, or a related technical field-
Strong debugging, troubleshooting, and problem-solving skills-
Proficient in Nodejs, familiarity with other scripting languages is a plus: JavaScript, Python, Maven, Ansible, Bash, etc.-
Experience with monitoring and alerting systems like Dynatrace, Prometheus, Grafana.-
Experience with logs and metrics analytics platforms like Sumologic, Splunk-
Experience setting SLOs / SLIs / error budgets and managing of reliability for infrastructure and applications using Kubernetes, AWS Native components, CloudWatch, Dynatrace.-
Experience handling large numbers of diverse systems with configuration management systems like Puppet, Chef, Ansible-
Proven history of leveraging automation-
Experience using tools like PagerDuty for managing incidents.-
Understanding of standard networking protocols and components such as HTTP, DNS, ECMP, TCP/IP, ICMP, the OSI Model, Subnetting and Load Balancing strategies-
Experience in Serverless Application Framework-
Experience in containerized workloads and management platforms such as Docker or Kubernetes-
Familiarity with distributed systems is a plus including Microservices.-
Experience in Infrastructure automation tools such as CDK-
Understanding of CI/CD processes and experience with deployment automation tools such as Code Pipeline, Code Deploy, Jenkins, Bamboo-
Effective communication, collaboration & negotiation skills with the ability to interface with various business units and vendors.-
Experience liaising with developers, operations engineers, and third-party resources.-
Experience consuming APIs.
Soft Skills-
Ability to work in a team and independently.-
Excellent verbal and written communication skills-
Multitasking-
Time management
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