Showroom Sales Executive

3 weeks ago

Bulsar District, India Prakashchandra Khyalilal Jain Full time

Job description

Role & responsibilities
Customer Service & Sales:
Greet and assist walk-in customers in the showroom with professionalism and courtesy.
Understand customer needs and recommend suitable products from marble slabs, wall/floor tiles, natural stones, and CP (Chrome Plated) fittings.
Explain product features, specifications, quality differences, and pricing clearly.
Handle queries, provide quotations, and follow up on sales leads.
Maintain high standards of customer service to ensure customer satisfaction and retention.

Product Display & Inventory:
Arrange and maintain attractive displays of marble, tiles, and CP fittings in the showroom.
Ensure cleanliness, organisation, and proper labelling of products.
Monitor stock levels and coordinate with the inventory/store team for product availability.

Sales Support & Coordination:
Prepare basic sales documentation such as quotations and order forms.
Coordinate with the dispatch and accounts teams for delivery, billing, and payment follow-up.
Update sales registers and assist in daily sales reporting.

Market & Product Knowledge:
Stay updated on new arrivals, product varieties, and trends in marble, tiles, and bathroom fittings.
Communicate customer feedback and preferences to the management.

Requirements:
A minimum of 3 to 5 years of experience in retail or counter sales (preferably in building materials, tiles, marble, or CP fittings).
Strong communication and presentation skills.
Basic computer knowledge for billing and data entry.
Ability to handle customers politely and resolve issues promptly.

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