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Front Office GSA

4 weeks ago

Amritsar, India Suba Group Of Hotels Full time

Company Description

Suba Hotels is dedicated to delivering exceptional hospitality and unforgettable experiences across our diverse portfolio of 129+ hotels in 72 destinations, with over 6020 keys and growing. With a strong focus on guest satisfaction, we strive to create memorable stays for every traveler. Led by the visionary leadership of Mr. Mansur Mehta and Mr. Mubeen Mehta, our passionate team embodies a spirit of commitment and excellence. We invest in our employees' growth through continuous training and a collaborative environment that fosters innovation and career development. Join us at Suba Hotels, where luxury meets comfort and every stay is a testament to our unwavering dedication to service excellence.

Role Description

This is a full-time on-site role for a Front Office GSA, located in Amritsar. The Front Office GSA will be responsible for managing phone etiquette, scheduling appointments, ensuring excellent customer service, and performing receptionist duties. The individual will also be required to maintain effective communication with guests and other team members.

Qualifications

  • Proficient in Phone Etiquette and Appointment Scheduling
  • Strong Customer Service skills
  • Experience with Receptionist Duties
  • Effective Communication skills
  • Ability to work collaboratively in a team environment
  • Previous experience in the hospitality industry is a plus
  • High school diploma or equivalent