Data Processing

Job Description for Registration processWe are seeking a highly motivated and experienced professional to manage the Registration team within the Transfer Agency (TA) function. The role involves overseeing the investor and broker onboarding process, maintenance of shareholder and broker accounts, setting up of standard settlement instructions, ensuring compliance with regulatory requirements (e.g., AML/KYC), managing client relationships, and driving operational excellence. The ideal candidate will possess a deep understanding of TA registration workflows, people management skills, and a client-focused mindset. Key Responsibilities:  Manage day-to-day operations of the TA Registration team, ensuring timely and accurate investor onboarding. Oversee and review AML/KYC documentation in line with global regulatory requirements (FATCA, CRS, etc.). Ongoing review of assigned Investor population (AML, FATCA/CRS, Periodic Review) Completion of task and activities as per SLA. Act as an escalation point for complex registration and onboarding issues. Maintain a strong control environment with effective procedures, checklists, and exception handling. Liaise with internal stakeholders to resolve queries and ensure service delivery. Support onboarding of new funds and clients, coordinating documentation and system setups. Monitor and report key performance indicators (KPIs) and risk metrics. Train, coach, and develop team members to ensure consistent performance and adherence to policies. Participate in audits, regulatory reviews, and due diligence requests. Implement process improvements to enhance operational efficiency and Embed risk excellence culture across the teams. Encourage and drive a culture of change and ideation Collaborate with technology teams to drive automation and system enhancements Building and maintaining client relationships through regular meetings, forums, ensuring effective communication and client satisfaction Prepare documentation for internal and external audits as well as for client due diligence visits. Prepare monthly Management Information reporting as well as the KPIs. Ensure strict adherence to internal rules, policies and procedures. Required Qualifications & Experience:  Graduate/ Post Graduate in Commerce, Finance, or equivalent discipline. 8+ years of experience in Financial Services, preferably in Transfer Agency Operations and 3-4 years of AML and FATCA experience Good working knowledge of AML and FATCA and regulations impacting the industry Experience in working to tight deadlines, with an ability to multi task and to work calmly under pressure Working knowledge of MS Office; exposure to TA platforms preferred Executive presence, managing with influence and effective communication across stakeholder groups both regionally and globally Other Role Requirements: Shift Flexibility: Willingness to work in rotational shifts, including night shift based on region served Mobility: Open to short-term travel or relocation to other office locations as needed for business or training People Management Potential: Ability to lead by example, guide junior staff, and coordinate work allocations Work Environment: High-volume, deadline-driven, team-oriented setup  Result oriented with strong ability for accountability and proactive work ethic, problem solver and positive attitude Commercial acumen - Understanding of cost/budgets Drive pay for performance and culture of performance differentiation About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Discover more at StateStreet.com/careers About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. 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