Senior User Experience Designer

1 week ago

chennai, India Elsevier Full time

About our Team


Our UX team works with Global e-commerce teams based in the US, Europe and India. We provide design thinking, a human-centered approach, and the expertise to imagine and deliver great digital experiences. We are a team of designers looking after a wide portfolio of products. We invent and simplify, provide clarity, and identify solutions and opportunities for our users and businesses.


About the Role


As a Senior UX Designer, you will partner closely with cross-functional product and engineering teams to deliver and launch new products, platforms, and solutions in our eCommerce stores, with special attention to the B2B use cases.


We need a designer to help champion our users’ needs, transform initial concepts into ready-to-ship features, and improve the user experience for eCommerce users. Your designs will be informed by conducting research, reviewing analytics to understand user behaviors, identifying pain points, making testable recommendations to existing services, developing workflows, creating new solutions and user-testing them. You will own the design, manage complex UX challenges and deliver UI specs to reach high standards for the quality of the experience. You will be part of a supportive design team, working alongside experienced designers on the eCommerce team, who will help you onboard and give you design feedback.


You will have the opportunity to grow your knowledge and skill set and further your career by collaborating and sharing knowledge with the

UX team and community.


Responsibilities


  • Documenting key touch points of multiple user journeys to understand customer movements to and from our platforms.
  • Defining high-quality accessible experiences for our customers by collaborating with Product Owners, key business stakeholders and technical teams.
  • Providing knowledge and guidance for UX impact and optimum design approaches to teams to prioritize crucial development areas.
  • Creating wireframes, prototypes, style guides, design patterns and high-resolution artefacts to be used for final implementation.
  • Elaborating on design concepts and solutions to provide a consultative approach to the pros and cons of design alternatives.
  • Ensuring our experiences are on-brand, contemporary, consistent, and inclusive/accessible by maintaining a library of design patterns for our eCommerce portfolio in accordance with the UX team.
  • Maintaining a high level of collaboration and knowledge sharing within the UX team.


Requirements: Experience and education


You will have :

  • A portfolio that demonstrates design experience covering User Research, User Experience (UX), and User Interface Design (UI) with 8 - 10 years of experience in an e-commerce environment.
  • Experience wire-framing, prototyping, and creating detailed, customer-focused designs, experience and knowledge of customer journey mapping techniques.
  • Attention to detail and proficiency in producing UX flows, design concepts, high-fidelity designs and prototypes in Figma.
  • Knowledge of accessibility guidelines and requirements, coupled with demonstrable ability to produce compliant designs.
  • Hands-on experience in user research and user testing.
  • Ability to interpret information from user analytics reports and user research to adopt a data-driven approach to creative problem-solving.
  • Excellent written and verbal communication and presentation skills, including articulating design concepts to a range of audiences and communicating persuasively to influence decisions at a strategic level.
  • Ability to use existing pattern libraries and contribute to these libraries.
  • Experience applying an incremental product design process in an Agile environment.
  • Ability to work collaboratively with diverse stakeholders, customers and global cross-cultural and cross-functional technical teams to deliver successful and innovative products.
  • Have the desire to be part of a collaborative UX team with an enthusiastic, creative, and positive human-centered approach.


Working with us


We are an equal-opportunity employer with a commitment to helping you succeed. Here, you will find an inclusive, agile, collaborative, innovative and fun environment, where everyone has a part to play. Regardless of the team you join, we promote a diverse environment with co-workers who are passionate about what they do, and how they do it.


Work in a way that works for you.


We promote a healthy work/life balance across the organization. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.


About Us


A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

Join Us


Purposeful Work


When you work with us, your work matters. You are part of an organization that nurtures your curiosity to stimulate innovation for the communities that we serve.


Growing Every Day


Like the communities we serve, you are on a constant path of discovery to shape your career and personal development.


Colleagues Who Care


You will be part of the Elsevier family. We will support your well-being and provide the flexibility you need to thrive at work and home.


Together, we create possibilities.

Join us


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#LI- Hybrid

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