Executive - Training - Collection
3 weeks ago
Credence Global Solutions is a diversified technology-driven financial transformation company with deep expertise and focus on Receivables Management, Health-care RCM, Technology Platforms, and Contact Center verticals.
We service leading telecommunication, health-care, and media companies in the United States. Our healthcare providers include medical transport providers, emergency physicians, health infusion service providers, and diagnostic laboratories.
In the telecommunication vertical, we serve four of the top five providers in the United States.
Our Group Companies:
- Credence Resource Management, LLC - Focuses on providing Receivables Management and voice-based BPO services.
- Innoval Global Solutions, LLC & Medstat Inc - Provide RCM services to healthcare providers.
- iValuate Global Technologies - Provides Technology platforms that enhance productivity and compliance for creditors and healthcare providers.
Our Mantra: Excellence Beyond Belief
Our team is encouraged to continually explore their talents and pursue their interests, giving them the authority to gain the knowledge and skills to truly be the master of their domain.
Job Roles & Responsibilities:
Conduct Training SessionsDeliver comprehensive training sessions for employees involved in Third-Party Collections, ensuring a deep understanding of relevant processes and compliance standards.
Training Material DevelopmentCreate and update training materials, manuals, and documentation specific to Third-Party Collections procedures and best practices.
Needs AssessmentCollaborate with management to assess training needs within the Third-Party Collections team, identifying areas for improvement and skill development.
Adapt Training MethodsTailor training methods to address different learning styles and ensure optimal comprehension and application of Third-Party Collections strategies.
Feedback and EvaluationProvide constructive feedback to trainees, offering guidance for improvement. Evaluate the effectiveness of training sessions and implement enhancements as needed.
Call Calibration SessionsAttend internal and external call calibration sessions to ensure consistency in evaluating and scoring calls within the Third-Party Collections team. Provide insights and feedback to enhance call quality.
Stay UpdatedStay abreast of all updates, changes, and advancements within the Third-Party Collections domain. Keep training materials current and incorporate the latest industry best practices into training sessions.
Execution of PoliciesDemonstrate the ability to execute policies, processes, and procedures of the organization effectively within the training context.
Compliance AssuranceEnsure full compliance with all company, departmental, legal, and regulatory requirements in the delivery of Third-Party Collections training programs.
Candidate Requirements:- Proven experience of 2+ yrs. with a focus on Third Party Collections, preferably working as a Trainer role.
- Familiarity with debt collection processes, compliance standards, and industry regulations.
Graduate from any stream
Communication Skills:- Excellent verbal and written communication skills, with the ability to convey complex information in a clear and understandable manner.
- Ability to adapt training approaches to accommodate various learning styles and levels of expertise within the Third-Party Collections team.
- Strong organizational skills to manage training schedules, materials, and documentation effectively.
- Collaborate with Third Party Collections management to stay updated on industry changes and ensure training programs align with current best practices.
Position Requirement:
- Working Days: Mon to Sat (Alternate Sat Week Off) (Sun Week Off)
- Working hours: 8 (1hr break included)
- Shift Timing: Day to US Shifts (Flexible with Shift)
- Trainer Certification: Required to go through certification process that includes calling
Future Prospects: Opportunity to transition into Senior Executive role within Training Department
-
Executive - Training - Collection
3 weeks ago
Pune, Maharashtra, India Credence Global Solutions Full timeExecutive – Training Company Profile: Credence Global Solutions is a diversified technology-driven financial transformation company with deep expertise and focus on Receivables Management, Health-care RCM, Technology Platforms and Contact Center verticals. Credence services leading telecommunication, health-care and media companies in the United States....
-
Collection Training Manager
6 days ago
Pune, Maharashtra, India Credence Global Solutions Full timeJob ResponsibilitiesThird Party Collections Training ExpertisePursue excellence in Third Party Collections training, ensuring a high level of comprehension and application of strategies among trainees.Expertise in Debt Collection ProcessesDemonstrate expertise in debt collection processes, compliance standards, and industry regulations to ensure effective...
-
Training Facilitator
1 day ago
Pune, Maharashtra, India Credence Global Solutions Full timeCredence Global Solutions is a pioneering technology-driven financial services company with extensive expertise in Receivables Management, Health-care RCM, Technology Platforms, and Contact Center verticals. We deliver innovative solutions to leading telecommunication, health-care, and media companies in the United States.Job RoleWe are seeking an Executive...
-
Training Program Manager
6 days ago
Pune, Maharashtra, India Credence Global Solutions Full timeCompany OverviewCredence Global Solutions is a leading provider of diversified technology-driven financial transformation services. With deep expertise in Receivables Management, Health-care RCM, Technology Platforms, and Contact Center verticals, we empower clients to achieve excellence.Job DescriptionAs a Training Program Manager - Third Party Collections,...
-
Training Specialist
6 days ago
Pune, Maharashtra, India Credence Global Solutions Full timeCompany OverviewCredence Global Solutions is a cutting-edge technology-driven financial transformation company that excels in Receivables Management, Health-care RCM, Technology Platforms, and Contact Center verticals. With deep expertise and focus, we serve leading telecommunication, health-care, and media companies in the United States.We cater to diverse...
-
Collections Specialist
6 days ago
Pune, Maharashtra, India ESDS Software Solution Limited Full timeESDS is looking for Collection Executives (Female) to join our Billing/Commercial Department in Delhi, Bangalore, and Mumbai.Role Overview:-As a Collection Executive, you will be responsible for managing collections, following up on overdue accounts, negotiating payment terms, and ensuring smooth financial transactions while maintaining positive client...
-
Credit and Collections Executive
22 hours ago
Pune, Maharashtra, India Medtronic Full timeAbout the RoleThis Credit Collections Senior Executive position plays a critical role in driving financial growth and operational efficiency within Patient Financial Services.The ideal candidate will possess exceptional analytical and problem-solving skills, with experience in insurance collections and revenue cycle management.Responsibilities...
-
Collections Specialist
19 hours ago
Pune, Maharashtra, India Staff4Me Full timeWe are seeking a dedicated and experienced Collections Specialist to join our team at Staff4Me. As a Collections Specialist, you will be responsible for maintaining customer relationships and ensuring timely payment of outstanding accounts receivable.Responsibilities: Conduct outbound collection calls in a professional manner to maintain customer...
-
Training Coordinator
5 days ago
Pune, Maharashtra, India Global Talent Track Full timeYou will be responsible for:Mapping out training plans and schedules, designing and developing training programs (outsourced or in-house)Choosing appropriate training methods per case (virtual, simulated, mentoring, on the job training, professional development classes, etcConducting organization-wide training needs assessment and identify skills or...
-
Executive - Training - RCM
3 weeks ago
Pune, Maharashtra, India Credence Global Solutions Full timeCompany Profile: Credence Global Solutions is a diversified technology-driven financial transformation company with deep expertise and focus on Receivables Management, Health-care RCM, Technology Platforms and Contact Center verticals. Credence services leading telecommunication, health-care and media companies in the United States. Health-care providers...
-
Placement and Training Specialist
1 day ago
Pune, Maharashtra, India MIT World Peace University Full time**Job Summary:**We are looking for an exceptional Assistant Manager/ Manager- Placements to lead our placement services at MIT World Peace University. The successful candidate will have a proven track record in recruitment and placement, along with excellent leadership and organizational skills.About the Role:The incumbent will be responsible for developing...
-
Receivables Collection Manager
2 weeks ago
Pune, Maharashtra, India WNS Full timeWe are WNS, a leading company committed to excellence in our field. Our Receivables Collection Manager will play a crucial role in maintaining our competitive edge by ensuring timely collections from our customers.This position requires a seasoned professional with hands-on experience in accounting and a deep understanding of financial systems. The ideal...
-
Digital Collections Manager
2 weeks ago
Pune, Maharashtra, India Synchrony Full timeRole OverviewThis digital collections manager role requires a strategic thinker with a passion for leveraging data insights to drive business outcomes. As a key member of our collections team, you will be responsible for developing and executing collection strategies that maximize returns while minimizing risk.Key Responsibilities- Develop and execute...
-
Credit Collections
3 weeks ago
Pune, Maharashtra, India Medtronic Full timeJob DescriptionAt Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. Youll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeMedtronic is expanding their footprint for Diabetes Care with a center in Pune and as...
-
Training Coordinator
3 weeks ago
Pune, Maharashtra, India AllianceBernstein Full timeTRAINING COORDINATORWe are seeking an individual to support and partner with the Private Wealth Talent Acquisition and Development Team to facilitate and execute our development programs for Private Wealth Associates Coordinators and Advisors The Training Coordinator is an integral partner in managing training activities and building employee skills often...
-
Training Manager Only 24h Left
2 weeks ago
Pune, Maharashtra, India Xapsol Xtramile People Solution Private Limited Full timeJob DescriptionThe Training Manager will be responsible for designing, implementing, and overseeing training programs for employees across sales, credit, collections, and customer service teams. The role demands a strong understanding of financial products, customer engagement strategies, regulatory compliance, and the unique challenges of the rural and...
-
Collections Specialist
3 weeks ago
Pune, Maharashtra, India Avalara Full timeJob DescriptionWhat You'll DoWe are looking for a candidate with 4+ years of experience in Collection - Order to cash domain in Finance. Supports the Manager in carrying out the responsibilities of the Finance & Accounting Collections Department. Additionally, you will also contribute and improve operational and collection efficiency in your respective...
-
Training Centre manager
4 weeks ago
Pune, Maharashtra, India Arpita Guha ( Proprietor of Orange Link) Full timeJob DescriptionJob Profile: Training Center ManagerPosition Overview: The Autodesk Authorized training Institute Center Manager with SalesExperience is responsible for overseeing the daily operations of the training center whiledriving sales and revenue growth. This role requires a blend of management skills, salesexpertise, and an in-depth understanding of...
-
Credit Collections Specialist
4 days ago
Pune, Maharashtra, India Medtronic Full timeAbout the RoleWe are seeking a highly skilled Credit Collections Senior Executive to join our Patient Financial Services team in India. In this role, you will be responsible for maximizing cash flow and keeping Days Sales Outstanding (DSO) to a minimum within our organization.Key ResponsibilitiesPerform various tasks using standard healthcare guidelines to...
-
Training Manager
10 hours ago
Pune, Maharashtra, India UpMan Placements Private Limited Full timeJob DescriptionProfile: Training ManagerIndustry: InsuranceRole & responsibilities- Publish and implement the monthly training calendar for branches basis the training architecture. E.g. licensing training, advisor induction, selling skills & domain training for advisors, product refreshers, etc.- Maintain strong contracting with sales hierarchy to ensure...