VNA Trainer//Communication Trainer//International BPO

4 weeks ago

Hyderabad, India Hiresquad Full time

Urgent Openings in HYDERABAD

Leading International BPO

VNA Trainer//Soft Skills Trainer// Communication Trainer

Require Excellent Communication Skills

CTC UPTO 7LPA based on Last CTC

Shifts 24*7

Looking for Immediate Joiners or lesser notice period

Role and Key Responsibilities:


• Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure

alignment with operational standards.


• Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines.


• Design and deliver refresher training programs in English, tailored to meet specific needs and

operational requirements.


• Innovate training materials by integrating floor requirements and best practices into the training

curriculum.


• Proactively implement best practices and contribute to value addition across multiple locations.


• Attend and successfully complete the mandatory Train-The-Trainer (TTT) program.


• Interact with customers as required to gather feedback and address training-related queries.


• Conduct training needs analysis (TNA) and provide actionable feedback to stakeholders to drive continuous improvement.


• Provide constructive feedback to new hires on soft skills, basic grammar, and voice modulation.


• Mentor and support new trainers to enhance their effectiveness and integration into the training

team.


• Participate in the calibration process for trainers, QAs, and other Voice Coaches, both within the

team and with the TTBU training team.


• Analyze and report training batch performance, identifying areas for improvement and

implementing corrective actions.


• Conduct refresher training based on TNA, ensuring all sessions are executed and closed effectively each month.


• Meet the training needs of the Business Unit based on TNA and collaborate with training teams to design and develop training processes from need identification to feedback and follow-through.

Key skills & knowledge:


• Exceptional verbal and written communication skills in English.


• Strong facilitation and presentation skills with a proven ability to engage and motivate

participants.


• Proficient in data handling, interpretation, and management.


• Advanced knowledge of MS Office (Excel, PowerPoint) and other relevant computer

applications.


• Excellent people management and interpersonal skills, with a demonstrated ability to build

and maintain effective relationships.


• Strong organizational and time management skills, with the ability to handle multiple tasks

and priorities effectively.

Interested candidates can share their resume on - or call

  • Process Trainer/VNA trainer

    1 week ago

    Bengaluru, Hyderabad, India Star Secutech Full time ₹ 7,50,000 - ₹ 9,00,000 per year

    Mandatory : International Voice Process Trainer (Process trainer or Voice and accent Trainer): 4 yrs exp on papers.Process Trainer (upto 7.5LPA)VNA Trainer (upto 9LPA) Reach me on

  • Vna Trainer

    4 days ago

    Hyderabad, India Doctorvi Full time

    **Roles and Responsibilities** - Hands-on experience in Voice and Accent training - Train new hires and existing for enhancing communication skills, soft skills, phone etiquettes, customer service. - Up-skill existing employees from the floor - Actively involved in TNI & TNA to cater to business needs - Develop content for basis the learning needs of the...

  • Communication Trainer

    2 weeks ago

    Hyderabad, India Ishmeet Consultant Full time

    From 2 to 7 year(s) of experience - ₹ 4.25-7.5 Lacs P.A. - Hyderabad/Secunderabad, Bangalore/Bengaluru**Roles and Responsibilities** Any Graduate /Ug with min 2 year Communication Trainer Experience can apply. Salary upto7.5 lpa Location : BangaloreIf Interested kindly share me your resume of communication trainer **Perks and Benefits** Key Skills -...

  • Voice & Accent Trainer

    4 weeks ago

    Hyderabad, India Hiresquad Full time

    Urgent Openings in Hyderabad Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 7LPA based on Last CTC Shifts 24*7 Require minimum 6 Months Experience in Training in BPO Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of...

  • Hiring For Process Trainer-BPO

    1 week ago

    Hyderabad, Telangana, India Manning Consulting Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Hiring for Process TrainerTotal Experience-3 Years with 1 yrs in Process trainer in BPOFlexible ShiftsWork from officeCTC-8 MAX(Depends on the current ctc)Share resume on- Contact

  • Trainer / Process & Product Trainer

    6 days ago

    Hyderabad, India CONNEQT Full time

    KRA ‘S & KPI ‘s of trainer - BFSI sector is preferable. - Language - Hindi & English. - Salary Up to 4 LPA (Transport Allowance 2k) - Cab facilities - Two ways cab - Under - 35km radiation - Immediate joiner required. **Process -** Inbound & Outbound **Experience** - 1 yr on paper exp as a Trainer, Exp in BPO sector **Timing** - Day shift -...

  • Communicative English Trainer

    12 hours ago

    Hyderabad, Telangana, India Invicta Learning Full time

    **Location**: Chennai **Organization**: Invicta Learning **About Invicta Learning** Invicta Learning is a leading education and training organization dedicated to empowering learners with essential skills for the modern workforce. Our programs combine communication excellence, technical capabilities, and behavioral training to create job-ready...

  • Trainer - Training

    4 weeks ago

    Hyderabad, India Omega Healthcare Full time

    Looking to onboard a skilled Trainer with 3-5 years of experience to join our team in Hyderabad. The ideal candidate will have a strong background in training and development, with excellent communication and interpersonal skills. Roles and Responsibility Develop and deliver high-quality training programs for employees. Conduct needs assessments to identify...

  • Trainer - Training

    1 week ago

    Hyderabad, Telangana, India Omega Healthcare Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Looking to onboard a skilled Trainer with 3-5 years of experience to join our team in Hyderabad. The ideal candidate will have a strong background in training and development, with excellent communication and interpersonal skills.Roles and ResponsibilityDevelop and deliver high-quality training programs for employees.Conduct needs assessments to identify...

  • communication trainer

    4 weeks ago

    Hyderabad, India Wsne Consulting Full time

    Hiring for Communication Trainercandidate should have Minimum 5 years of Relevant experience candidate should be an Immediate JoinerCandidate should be comfortable with wfo & Night shift Looking for only Immediate joiner