Product & Technology Program Manager

4 weeks ago

bangalore, India Cloud Software Group Full time

Better work begins at ShareFile

ShareFile is a place where you can stretch, grow, and make an impact every day. We move fast here, thrive in gray zones, and are committed to putting the customer first. We value the whole you – your ideas, your inspirations, your aspirations, your initiative – and leadership gives us the space to explore and the feedback to help us grow. And the best part? We do it all as a team. At ShareFile, we thrive as one. We always take care of each other because we succeed when we all succeed.

We help organizations deliver a modern client experience with secure, easy-to-use technology that streamlines document and client-facing workflows. With more than 90, customers and 3 million licensed users worldwide, ShareFile empowers people to focus on the work that matters most and is dedicated to making working lives everywhere better, simpler, and more fulfilling.

Grow at ShareFile

So, how can you contribute as part of the ShareFile team? We want someone with exceptional project and program management skills, adept at collaborating with cross-functional teams to drive impactful results. The ideal candidate thrives in a dynamic environment, excels at communication, and embraces continuous improvement.

In the Program Manager role within Product & Technology, you'll shape ShareFile's software development processes, partnering with engineering and product teams to define strategy, align efforts, and ensure successful program delivery. You will focus on driving software solutions to meet strategic objectives and enhance customer value.

Your goal is to facilitate ShareFile's growth by ensuring effective software delivery and continuous process improvement. This includes:

Monitoring project progress, mitigating risks, and resolving issues to keep initiatives on track.

Communicating program status to stakeholders, including executives and team members.

Facilitating communication channels and feedback loops for alignment and transparency.

Collaborating with product teams to align releases with customer needs.

Developing plans and timelines to support project change management.

Engaging with domain strategy teams to deliver measurable outcomes.

Leveraging data and metrics to identify improvement opportunities.

Managing day-to-day tasks to meet customer expectations.

Fostering collaboration and a culture of continuous learning and improvement.

Basic Qualifications:

2-3 years relevant experience in project and program management supported by agile and lean ways of working in a SaaS development environment.

Bachelor’s degree in any science or technology domain.

Experience with program tracking tools like Jira, MSProject, Trello, etc.

Excellent communication and interpersonal skills, with the ability to effectively collaborate and influence change with cross-functional teams and internal stakeholders.

Preferred Qualifications:

Experience driving complex projects from ideation to delivery.

Experience working with distributed teams and global stakeholders.

Does this sound like you? Is this the kind of environment in which you would thrive? Apply now We’re building something special at ShareFile, creating technology that can help reshape the way people around the world work. The impact you can have at ShareFile is life-changing, and the opportunities here are limitless.

About Us:

Citrix and TIBCO recently merged to create Cloud Software Group, now one of the world’s largest cloud solution providers, serving more than million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value diverse lived experiences, passion for technology, and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

If you need a reasonable accommodation due to a disability during any part of the application process, please contact us at - or email us at for assistance.

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