Customer Support Team Lead

24 hours ago

Hyderabad, India Live Connections Full time

Greetings from Live ConnectionsPosition – Team Lead (Customer Support)Location: Ameerpet -HyderabadLanguages :- Telugu, Hindi, EnglishWork mode – Hybrid after 3 months bases on Team performanceInterview Process: 2 managerial Rounds (face to face interview)Key Requirements:- Qualifications: Any Graduation- Experience: Minimum 2–4 years overall, with at least 1 year as a Team Leader on paper- Process Experience: Domestic Inbound Customer Support (Voice Process)- Languages: Excellent communication skills in English, Hindi & TeluguKey Responsibilities:- Lead and supervise a team of customer support executives in a domestic inbound process ( 35- 40-member team).- Monitor and drive team performance, productivity, and adherence to service level targets.- Provide regular feedback and coaching to enhance team effectiveness.- Handle customer escalations and ensure prompt resolution.Skills and Abilities:- Performance Metrics Handling: Proven experience in managing key KPIs such as AHT, FCR, CSAT- Ability to manage pressure and resolve issues efficiently- Excellent interpersonal and communication skills across multiple languagesApply on

  • Customer Support Team Lead

    2 weeks ago

    Hyderabad, India Live Connections Full time

    Greetings from Live ConnectionsPosition – Team Lead (Customer Support)Location: AmeerpetWork mode – Hybrid after 3 monthsInterview Process: 2 managerial Rounds (face to face interview)Key Requirements:- Qualifications: Any Graduation- Experience: Minimum 2–4 years overall, with at least 1 year as a Team Leader on paper- Process Experience: Domestic...

  • Customer Support Team Lead

    1 week ago

    Hyderabad, India Live Connections Full time

    Greetings from Live ConnectionsPosition – Team Lead (Customer Support)Location: AmeerpetWork mode – Hybrid after 3 monthsInterview Process: 2 managerial Rounds (face to face interview)Key Requirements:- Qualifications: Any Graduation- Experience: Minimum 2–4 years overall, with at least 1 year as a Team Leader on paper- Process Experience: Domestic...

  • Customer Support Team Lead

    2 days ago

    Hyderabad, India Live Connections Full time

    Greetings from Live ConnectionsPosition – Team Lead (Customer Support)Location: Ameerpet -HyderabadLanguages :- Telugu, Hindi, EnglishWork mode – Hybrid after 3 months bases on Team performanceInterview Process: 2 managerial Rounds (face to face interview)Key Requirements:- Qualifications: Any Graduation- Experience: Minimum 2–4 years overall, with at...

  • Customer Support Team Lead

    2 weeks ago

    Hyderabad, India Live Connections Full time

    Greetings from Live Connections Position – Team Lead (Customer Support) Location: Ameerpet Work mode – Hybrid after 3 months Interview Process: 2 managerial Rounds (face to face interview) Key Requirements: Qualifications: Any Graduation Experience: Minimum 2–4 years overall, with at least 1 year as a Team Leader on paper Process Experience: Domestic...

  • Customer Support Team Lead

    1 week ago

    Hyderabad, India Live Connections Full time

    Greetings from Live Connections Position - Team Lead (Customer Support) Location: Ameerpet Work mode - Hybrid after 3 months Interview Process: 2 managerial Rounds (face to face interview) Key Requirements: Qualifications: Any Graduation Experience: Minimum 2-4 years overall, with at least 1 year as a Team Leader on paper Process Experience: Domestic Inbound...

  • Customer Support Team Lead

    7 days ago

    Hyderabad, India Live Connections Full time

    Greetings from Live Connections Position – Team Lead (Customer Support) Location: Ameerpet Work mode – Hybrid after 3 months Interview Process: 2 managerial Rounds (face to face interview) Key Requirements: Qualifications: Any Graduation Experience: Minimum 2–4 years overall, with at least 1 year as a Team Leader on paper Process Experience: Domestic...

  • Customer Support Team Lead

    2 weeks ago

    Hyderabad, India Live Connections Full time

    Greetings from Live Connections Position – Team Lead (Customer Support) Location: Ameerpet Work mode – Hybrid after 3 months Interview Process: 2 managerial Rounds (face to face interview) Key Requirements: Qualifications: Any Graduation Experience: Minimum 2–4 years overall, with at least 1 year as a Team Leader on paper Process Experience: Domestic...

  • Customer Support Team Lead

    2 weeks ago

    Hyderabad, India Live Connections Full time

    Greetings from Live Connections Position – Team Lead (Customer Support) Location: Ameerpet Work mode – Hybrid after 3 months Interview Process: 2 managerial Rounds (face to face interview) Key Requirements: Qualifications: Any Graduation Experience: Minimum 2–4 years overall, with at least 1 year as a Team Leader on paper Process Experience: Domestic...

  • Customer Support Team Lead

    1 day ago

    Hyderabad, India Live Connections Full time

    Greetings from Live Connections Position – Team Lead (Customer Support) Location: Ameerpet -Hyderabad Languages :- Telugu, Hindi, English Work mode – Hybrid after 3 months bases on Team performance Interview Process: 2 managerial Rounds (face to face interview) Key Requirements: Qualifications: Any Graduation Experience: Minimum 2–4 years overall, with...

  • Customer Support Team Lead

    24 hours ago

    Hyderabad, India Live Connections Full time

    Greetings from Live Connections Position – Team Lead (Customer Support) Location: Ameerpet -Hyderabad Languages :- Telugu, Hindi, English Work mode – Hybrid after 3 months bases on Team performance Interview Process: 2 managerial Rounds (face to face interview) Key Requirements: Qualifications: Any Graduation Experience: Minimum 2–4 years overall, with...