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Associate Manager

2 months ago

Bangalore, India PhonePe Full time

About PhonePe

PhonePe is India’s leading digital payments platform with over 500 million+ registered users.

Using PhonePe, users can send and receive money, recharge mobile, DTH, data cards, pay at

stores, make utility payments, buy gold, and make investments. PhonePe went live for

customers in August 2016 and was the first non-banking UPI app that offered money transfer to

individuals and merchants, recharges and bill payments to begin with. In 2017, PhonePe

forayed into financial services with the launch of digital gold, providing users with a safe and

convenient option to buy 24-karat gold securely on its platform. PhonePe has since launched

Mutual Funds and Insurance products like tax-saving funds, liquid funds, and international

travel insurance.

PhonePe launched its Switch platform in 2018, and today its customers can place orders on

over 300 apps including Ola, Myntra, IRCTC, Goibibo, RedBus, Oyo, etc. directly from within the

PhonePe mobile app. PhonePe is accepted at over 30 million merchant outlets across 500 cities

nationally.

Culture

At PhonePe, we take extra care to make sure you give your best at work, Everyday And

creating the right environment for you is just one of the things we do. We empower people and

trust them to do the right thing. Here, you own your work from start to finish, right from day one.

Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology

that impacts millions, ideating with some of the best minds in the country, and executing your

dreams with purpose and speed, join us

PhonePe India's leading digital payments platform is looking to hire a Senior Executive CRM

Ops. The candidate will be responsible for executing & managing CRM campaigns across push,

email, and SMS channels, focusing on driving conversion and consumer retention.

Description:

We are looking for a detail-oriented & skilled content marketer at PhonePe who can help with creating engaging & compelling narratives across platforms (Push notifications, Landing pages, Banners & Emailers).

Requirements:

  • 3 to 5 years of experience in content writing/copywriting/brand marketing.
  • Exceptional writing, editing, and proofreading skills.
  • Ability to write in a variety of styles and tones.
  • Proficiency in creative editing & video creation is a plus.
  • Adequate knowledge of Google tools like Word, Sheets & Slides.

Attributes:

Creative, innovative & quick thinking, customer-centric, self-motivated, and able to work independently as well as part of a team, should be approachable & have an amiable personality to be able to easily collaborate with stakeholders.

Key Responsibilities:

Copy Writing: Deliver clear, crisp, interesting & impactful narratives to inform, educate & sell any product or use case, should be able to churn out advertising & marketing content.

Content Planning & Strategy: Collaborate with the internal team & category SPOCs to assist in developing content calendars & frameworks that support business objectives, and drive audience engagement.

Editing and Proofreading: Review and edit content for grammar, clarity, consistency, and adherence to brand tonality & guidelines.

Performance Tracking: Understand & analyze content performance metrics along with the campaign management teams to drive targets & growth.

Presentation: Create attractive PPTs for project planning & summarising concepts.