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Coordinator Warehouse Operations
3 weeks ago
Job Purpose:
Responsible for coordinating the daily warehouse activities for the assigned scope in a safe and efficient manner and the adoption of technological devices where necessary to aid in completing the responsibilities assigned. Ensure all customers' requirements are completed and meet their satisfaction level as per SLAs and KPIs.
Incumbent specification
EducationB. Pharm/D. Pharm qualification, Certified Pharmacist Certification holder.
ExperienceMinimum 4-6 years’ experience in logistics operations preferably exposure into Inventory & quality control
In Depth knowledge about 5 S, Warehouse safety & security protocols & compliances.
Desired Skill sets / CompetenciesTeam Management skills, Strong Communication & coordination skills,
Energetic & self-motivated
Good communication skills in English & local language
Roles & Responsibilities*
APLL Customer Management Customer complaints to be resolved within 24 hrs, Issue Log to be maintain. AR Management Timely Invoice submission & Payment Collection Customer KPI Achievement Prepare and circulate - customer scorecard and ensuring KPI's are met. Site Assessment/Internal Audit Each site in charge shall audit the warehouse by self and recorded/Reported. Succession planning Identify second line and groom. Timely accruals Monthly accruals have to be submitted before period closure. Zero Claims Smooth Implementation of new processes/ Zero Customer Complaints/ Claims QBR – Quarterly Business Review Analyse and present quarterly data to customer for review and discussion-
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