Application support engineer
3 weeks ago
Position: APPLICATION SUPPORT ENGINEER Role: Associate Job-Type: Full Time (Third party payroll*) Location: Bangalore Function: Corporate Security & Investigations (CSI) Sub-Function: Sec Tech *Note: This is a third party deployed role Position Overview: The Application Support Engineer is responsible for configuring, monitoring, and maintaining the Access Control and CCTV systems’ software and all backend hardware including the application Servers of all Morgan Stanley offices globally. The staff will be the primary contact for all Security Technology related issues/ outages. Essential Duties and Responsibilities: • Technical Product Support o To provide configuration support for but not limited to Access Control and CCTV systems o To diagnose and troubleshoot software and hardware issues pertaining to Access Control CCTV systems and other CSI applications. o To provide remote support to our internal clients on system configuration. o To identify and analyse system failures and provide support to on-site techs for break-fix. o To Track system issues through to resolution within agreed time limits. o To escalate unresolved issues to appropriate internal teams. o To document technical knowledge in the form of notes and manuals at the dedicated file depository/knowledgebase. • Application Server Support o To install and configure the security system applications on the servers. o To provide 24x7 monitoring of application services hosted on the servers. o Properly escalate unresolved issues to appropriate internal teams. • Other Responsibilities o To respond timely and professionally to the emergency Service calls during office hours and off office hours including nights. o To involve other team members to establish best practices/ decisions. o To act independently as and when required. o To report to senior management to ensure satisfaction of work. o Participate in departmental meetings. Qualifications/ Competencies/ Position Requirements • Knowledge, Skills, and Abilities o Knowledge of Access Control and CCTV systems. Experience in Installation and Maintenance of Access Control and CCTV Systems is a plus. o Experience in CCURE 9000 and CCURE GO software and all related hardware (eg: i Star controller) and their integration. o Experience in enterprise CCTV systems like Intellicene (Cognyte/Verint) Symphia VMS, Genetec video solutions etc. o Experience in Windows Server Operating systems (Eg: Windows Server 2016, 2019) o Experience in SQL is a plus o Experience in Power Shell programming. o Excellent problem-solving skills and analytical thinking o Technical trouble shooting and reverse engineering skills o Excellent verbal and written communication skills o Motivated self-starter and ability to multitask. • Educational Qualification o Engineering Degree in Electronics/ Computer Science or any equivalent qualification. Working Hours o The staff will be working in shifts including night shift. Working hours will be 9 hours a day, 5 days a week. Please contact - Shraddha Mahajan | - Whatsapp
-
Application Support Engineer
14 hours ago
bangalore, India Fiserv Full timeApplication Support Engineer Exp. Range: 6 to 10 years Job Description What does a successful Application Support Engineer will do? As an experienced member of our ESF/Communicator Open AppOps team, you will be responsible for effective management and maintenance of the ESF/Communicator Open application and ensure the reliability, availability, and...
-
Application support engineer
3 weeks ago
Bangalore, India Fiserv Full timeApplication Support Engineer Exp. Range: 6 to 10 years Job Description What does a successful Application Support Engineer will do? As an experienced member of our ESF/Communicator Open App Ops team, you will be responsible for effective management and maintenance of the ESF/Communicator Open application and ensure the reliability, availability, and...
-
Senior Application Support Engineer
6 days ago
bangalore, India Zeller Full timeAbout Zeller At Zeller, we’re champions for businesses of all sizes, and proud to be a fast-growing Australian scale-up taking on the ambitious goal of reimagining business banking and payments. We believe in a level playing field, where all businesses benefit from access to smarter payments and financial services solutions that accelerate their cash flow,...
-
Java application support
1 week ago
Bangalore, India HCLTech Full timeJob Title: Java Application Support Engineer Experience: 4- 8 yrs Location: Bangalore Employment Type: Full-Time Job Description We are looking for an experienced Java Application Support Engineer with a strong background in Java and production support environments. The ideal candidate will be responsible for ensuring application stability, performance,...
-
Application support engineer
4 days ago
Bangalore, India ACL Digital Full timeIncident Response & On-Call Support Serve as primary responder for production incidents; participate in on-call rotation for Java platform services. Execute short-term fixes such as restarting services, modifying configurations, or managing deployment rollbacks. Escalate critical issues to development teams or dependent stakeholders when needed. ~...
-
Application support engineer
1 day ago
Bangalore, India ACL Digital Full timeIncident Response & On-Call Support Serve as primary responder for production incidents; participate in on-call rotation for Java platform services. Execute short-term fixes such as restarting services, modifying configurations, or managing deployment rollbacks. Escalate critical issues to development teams or dependent stakeholders when needed. ~...
-
Application Support Engineer
14 hours ago
Bangalore, India ACL Digital Full timeJob Description: Incident Response & On-Call Support Serve as primary responder for production incidents; participate in on-call rotation for Java platform services. Investigate and diagnose application-level problems (e.g., memory leaks, GC pauses, thread deadlocks, CPU bottlenecks). Execute short-term fixes such as restarting services, modifying...
-
Senior Application Support Engineer
1 week ago
bangalore, India Zeller Full timeAbout ZellerAt Zeller, we’re champions for businesses of all sizes, and proud to be a fast-growing Australian scale-up taking on the ambitious goal of reimagining business banking and payments.We believe in a level playing field, where all businesses benefit from access to smarter payments and financial services solutions that accelerate their cash flow,...
-
Application support engineer
3 weeks ago
Bangalore, India ACL Digital Full timeJob Description: Incident Response & On-Call Support Serve as primary responder for production incidents; participate in on-call rotation for Java platform services. Investigate and diagnose application-level problems (e.g., memory leaks, GC pauses, thread deadlocks, CPU bottlenecks). Execute short-term fixes such as restarting services, modifying...
-
Application support engineer
4 days ago
Bangalore, India ACL Digital Full timeJob Description: Incident Response & On-Call Support Serve as primary responder for production incidents; participate in on-call rotation for Java platform services. Investigate and diagnose application-level problems (e.g., memory leaks, GC pauses, thread deadlocks, CPU bottlenecks). Execute short-term fixes such as restarting services, modifying...
