Application Developer, CRM

4 days ago

Hyderabad, India CommScope Full time

In our ‘always on ’ world, we believe it’s essential to have a genuine connection with the work you do.

Work effectively with different management teams in planning, coordinating, and designing operational activities to achieve the strategy, mission, and objectives of the CRM group. This role will work closely work with the Sales, Marketing, and Customer Operations and Domain Experts to see opportunities to improve business processes and manage the run and build related activities. Provides technical expertise, direction, and leadership to the CRM technical team for a project. Ensure all technical architecture components are accurately integrated and implemented; Senior Analyst develops and implements strategies to deliver the best customer experience and drive value for sales and marketing teams in the business.

  How You'll Help Us Connect the World:
  • Develop solutions for Sales, Marketing, and Customer service processes. Act as an internal consultant and design architect for CRM solutions.
  • Leads and is responsible for the CRM technical and functional area, working closely with IT and business leaders to lead project intake and delivery and application support.
  • Work closely with Business Stakeholders and Domain Experts to understand, gather, and document business requirements.
  • Responsible for end-to-end technical assurance, technical governance, technical standard methodologies, the reuse of technical assets, and the assignment of technical work.
  • Develop Functional Specifications and work closely with system developers on design, testing, and troubleshooting to support system enhancements and implementation
  • Recommend changes in development, maintenance, and system standards.
  • Deliver projects by authoring/reviewing solution design, functional design, technical design, and test sets and collaborate with global teams in delivery.
  • Proactively recommend and implement enhancements and/or upgrades and ensure that architecture and technology standards are in place.
Required Qualifications for Consideration:
  • Minimum Bachelor’s degree in Computer Science or related subject area plus related work experience of 2+ years.
You Will Excite Us If You Have:
  • Subject matter knowledge in CRM functional areas: Marketing, Sales, Customer Support, and Partner management.
  • Extensive experience with configuration of Microsoft CRM Dynamics 365 and prior versions
  • Experience in writing Plug-ins and custom workflows, Experience in implementing JavaScript to MSCRM connectivity using Rest, ODATA web API
  • Good communication skills and Interpersonal Skills.

 

Why CommScope:

CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow. 
If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at CommScope.
CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at You can also learn more about CommScope’s accommodation process and EEO policy at   

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