Implementation Analyst II

3 weeks ago


Hyderabad, India RealPage, Inc. Full time
SUMMARY
Working as a Website Implementation/Quality Control Specialist, responsibilities will include the execution and creation of test plans, testing/review of customer websites, review of new website templates as well as website build assignments. A critical part of this role is reviewing the provided details, asking clarifying questions and delivering a quality product in a timely manner. Order types will include New Logos, Expansion or Add on sites with multiple projects taking place simultaneously.
PRIMARY RESPONSIBILITIES:
Review and execute on configuration instructions provided with accuracy meeting requested timelines.
Manage multiple implementation projects simultaneously.
Maintain advanced knowledge of each product for which they are responsible.
Maintain accurate records of all communication received for each project.
Notify management of any complications, missing data or system defects that might delay the implementation.
Ensure successful hand-offs and communication with other Real Page teams.
Collaborates effectively with other departments to improve processes or procedures.
Audit client website implementation for completion and accuracy including grammar, spelling, SEO, photo quality, layout, mobile usability, user experience, software integrations and overall website functionality.
Perform QC Reviews using pre-defined checklists to identify gaps/defects from Website Implementations completed by the team.
Compile, interpret, and document statistical data on production and processes to ensure the best implementation methods are being used and high quality is being achieved.
Aptitude in software/coding, especially Ruby on Rails, JavaScript, and front-end web development
Intermediate knowledge of HTML / CSS / JavaScript
Proven ability to configure various registrars and domain DNS records.
Proven ability to learn and use a broad range of web-based applications including Marchex, SendGrid, Google Analytics, Google Ads, Bitbucket, GitHub, Honey badger, Network Solutions, and GoDaddy
REQUIRED KNOWLEDGE/SKILLS/ABILITIES:
Bachelor’s degree or equivalent in related industry
2+ years’ experience with designated products or similar industry experience.
Familiarity with the internet and website usage
Knowledge of SEO and SEM principles
Advanced knowledge of Microsoft Office products
Multi-Family Housing experience is preferred.

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