Senior Knowledge Analyst

3 weeks ago


gurugram, India Boston Consulting Group Full time
WHAT YOU'LL DO

As a Senior Knowledge Analyst (SKA) within BCG's Global Advantage Practice Area (Market Acceleration / Go-To-Market Topic), you will work in a growing global team, providing industry expertise and insights specific to the sales & distribution domain. As a SKA, you will deliver value to clients via individual expertise and/or institutionalized knowledge assets (products, tools, data, workshops, frameworks, surveys, domain-specific data and related expertise, etc.). In addition, you will contribute to client cases, workshops and proposals and occasionally travel to serve clients onsite during staffing assignments to understand client requirements, and design / develop solutions. You will contribute to project modules by preparing original analyses and providing thought partnership for proposals, client cases in regular on-site staffing and workshops. While providing local and regional leadership in covered topics and contributing to longer term case engagements, you will also act as a role model and mentor to junior colleagues, providing quality assurance and trainings.
Work with case (and proposal) teams will entail, but not limited to:

  • Partner with case teams to identify & address critical knowledge needs

  • Insert oneself into client projects and proposals alongside consulting team members, establishing credibility with client and consulting teams as an expert in the Market Acceleration (MAC) topic; which is about driving Go-to-Market Strategy by accelerating sales & distribution growth levers. Travel requirements to support client projects, proposals, conversation starters will be minimum 30-50% and may vary across the year

  • Provide customized knowledge for client work, prepare accurate, well-developed documents and charts

  • With guidance from senior experts on the case, deliver original analysis and insights to case teams, provide thought partnership

  • Liaise with other specialized teams (e.g. DRS, BCG X) to bring out the optimal solutions to ensure that requests/projects are delivered in an optimal manner

  • Collect, synthesize, analyze case team learning & inputs into new knowledge products (case vignettes, frameworks, methodology)

Work with topic/sector teams will entail, but not limited to:

  • Build & update new topic/sector-related customized knowledge products

  • Review and update knowledge assets including tools and databases

  • Write abstracts & index projects & PA documents

  • Collaborate on practice area internal knowledge development

  • Contribute to content development around topic/sector for PA meetings & trainings


YOU'RE GOOD AT
  • Excellent analytical and problem-solving skills, including the ability to disaggregate issues, identify root causes and recommend solutions

  • Operating comfortably in a client-facing role, managing demanding internal and external clients in a positive, service-oriented way, and able to develop trust quickly, building solid, mutually respectful relationships

  • Communicating with senior stakeholders, being credible, proactive and mature

  • Flexibility, patience, and an understanding of demanding, and unstructured environments where priorities evolve constantly

  • Ability to work in a fast-paced environment, autonomous, able to tolerate ambiguity, self-motivated

  • Exceptional process skills - exhibits strong follow-through and accountability

  • Strong work ethic & client-oriented mentality

  • Applying topic/sector expertise when contributing to building and deploying a product/tool/data, taking different client contexts into account

  • Being flexible to travel across India (majority) and other emerging markets (if needed) to support client projects and/or proposals


YOU BRING (EXPERIENCE & QUALIFICATIONS)
  • 3 – 5 years of industry experience preferred and/or 2 - 3 years of consulting experience

  • Demonstrated expertise in sales & distribution function (preference for experience in the FMCG, FMCD and Industrial Goods industry)

  • Bachelor/Master’s degree in related field

  • Good working knowledge of PowerPoint and spreadsheet and knowledge of basic analysis tools

  • Should be comfortable in dealing with quantitative analysis and large datasets

  • Experience in research methodologies, including designing core activities, analyzing, sharing & codifying results

  • Outstanding interpersonal and communication skills to interact with internal and external stakeholders while working in a global collaborative team environment


As a Senior Knowledge Analyst, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of knowledge positions that allow us to pursue exciting, innovative knowledge careers. You will be a part of the Global Advantage (GA) Knowledge Team (KT) and be based out of the BCG ACC office in Gurugram, India.




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