Doctor's Secretary/ Personal Assistant

6 days ago

Bengaluru, India Medline Academics Full time

Key Responsibilities:

  • Manage the Doctors daily calendar, appointments, meetings, and travel arrangements.
  • Make follow-up calls for appointment reminders and missed consultations.
  • Coordinate with clinical, nursing, diagnostics, OPD, OT, and administrative departments for smooth operations.
  • Support OPD queue management, OT scheduling, and conference coordination.
  • Maintain accurate and up-to-date records of patient interactions in the hospital system.
  • Liaise with billing, lab, and clinical teams to ensure seamless patient care and service continuity.
  • Escalate unresolved or critical patient issues promptly to the appropriate departments.
  • Ensure professional, polite, and compassionate communication at all times.

Preferred Qualification

Bachelors degree in any discipline; preference for candidates with a

  • BSc, Diploma in Hospital Administration
  • Diploma in Health Information Management
  • Diploma in Front Office & Patient Services

Other advantageous qualifications include:

  • Diploma in Medical Lab Technology (DMLT)
  • Diploma in Nursing Administration
  • Diploma in NABH & Healthcare Quality
  • Diploma in Healthcare IT & EMR Systems

Skills Required:

  • 6 months to 2 years of experience in a hospital, clinic, or nursing home setting.
  • Fluency in English, Kannada, and Hindi (mandatory).
  • Proficiency in MS Office tools (Word, Excel, etc) & Gmail.
  • Familiarity with hospital workflows, operational protocols, and NABH standards is an advantage.
  • Strong organizational, coordination, and multitasking capabilities.
  • Experience with hospital software systems and basic computer applications.
  • Professional etiquette including courteous conduct, confidentiality, and respectful handling of patient and staff interactions.
  • Empathy, patience, and a customer-first mindset.

email-

Contact

Language:

  • Kannada (Required)
  • Hindi (Required)
  • English (Required)

Work Location: Sheshadripuram or Jayanagar

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