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Security Analyst-L2 Lead

3 months ago

bangalore, India CyberProof Full time

SOC L2 LEAD

SIEM : At least 2 of the below SIEM tools or more than 3 SIEM in total:

Sentinel, QRadar, Splunk, LogRhythm, Google Chronicle

EDR : at least 2 of the below EDR tools or more than 3 EDR in total:

Crowd strike, MS Defender, Carbon Black, Cybereason, Sentinel One

  • and hands-on experience with Azure Sentinel, Microsoft 365 Defender, Microsoft Defender for Cloud Apps & Identity Protection
  • in Incident Management and Response
  • in leading a team of more than 9 analysts
  • of Managing L2 resources in a multi-location basis

Role Proficiency:

SOC Analyst L2 is an operational role, focusing on ticket quality and security incident deeper investigation and will be responsible to handle the escalated incidents from Level 1 team within SLA. The lead will be responsible for quality and ensuring processes are defined globally across all customers in Cyberproof.

Responsibilities:

• SOC Analyst L2 would work closely with SOC L1 team, L3 team & customer and responsible for performing deeper analysis and need to interact with client in daily calls and need to take the responsibility of handling the True Positive incidents on time.

• When L1 escalates an incident to L2, need to conduct more analysis and, if needed, escalate to the customer/L3 team, or L2 analyst must advise L1 team members until the incident is resolved. • Perform deep analysis to security incidents to identify the full kill chain

• Handle L2 and above level technical escalations from L1 Operations team and resolve within SLA.

• Identify the security gaps and need to recommend new rules/solution to L3/Customer

• Need to suggest finetuning for existing rules based on the high count/wherever required

• Create and manage the Incident handling playbook, process runbooks and ad-hoc documents whenever needed

• Respond to clients’ requests, concerns, and suggestions

• Proactively support L1 team during an incident.

• Performs and reviews tasks as identified in a daily task list.

• Ready to work in 24x7 rotational shift model including night shift

• Incident detection, triage, analysis and response.

• Coordinating with customers for their security related problems and providing solutions.

• Share knowledge to other analysts in their role and responsibilities

• Provide knowledge transfer to L1 such as advance hunting techniques, guides, cheat sheets etc

Additional Desired Skills:

• Strong verbal and written English communication

• Strong interpersonal and presentation skills

• Ability to work with minimal levels of supervision

• Responsible for working in a 24x7 Security Operation centre (SOC) environment.

Essential Skills:

• Knowledge and hands-on experience with Azure Sentinel, Microsoft 365 Defender, Microsoft Defender for Cloud Apps & Identity Protection. Continuous Learning innovation and optimization

• Ensure completion of learning programs as suggested by Managers

• Suggest ideas that will help innovation and optimization of processes. Help develop the ideas into proposals.

• Provide suggestions to reduce the manual work Teamwork

• Assist L1 team members where possible.

• Understanding of ISMS principles and guidelines; relevant frameworks (e.g. ISO27001)

• Desirable – Training / Certification in Ethical Hacking/SIEM Tool etc