Network Firewall Engineer

3 weeks ago


bangalore, India One Degree North HR Services Full time

Role : Network Firewall.

Experience : 4+ years.

Location : Bangalore.

Skills :

- Must have strong analytical and problem-solving skills.

- Ability to analyse and solve complex issues and to efficiently handle multiple duties under pressure with minimal supervision.

- Must have excellent verbal and written communication skills with a focus on security incident reporting.

- Must be flexible and able to quickly adapt to change and prioritize tasks and responsibilities.

- Manage technical workload and engage senior technicians and management.

- Maintain solid working relationships, including collaborative technical activities with peers.

- Experience in a security operations environment (limited security Event Management responsibilities), or in-progress formal information and network security training, or completed CompTIA Security+, CompTIA Network+, or SANS GISF.

- Fortinet Firewall Experience Preferred.

Description :

- Perform complex changes within the managed security environment and manage and resolve customer fault and service outage / impairment events.

- Investigation and resolution of impairment scenarios on MSS products.

- Researching and implementing customer generated change requests for MSS products.

- Generating incident cases and escalating to superordinate teams in accordance with time and severity-based SLA's.

- Performs tasks associated with the installation, turn up and maintenance of Lumen security infrastructure.

- Present as technical expert delivering solutions to Clients, internal business and third-party vendors.

- Develop enhancements to existing solutions, promote creation of new tools, processes and applications.

- Directly support, train and mentor tier I colleagues as a member of the team from a non-leadership position.

- Communicate effectively with managers, customers and vendors.

- Work shift as needed, shifts are 4 days a week 10 hours a day.

- Work additional hours as needed in cases of emergency / as work dictates.

(ref:hirist.tech)
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