upGrad | Admission Counsellor | hyderabad

2 weeks ago

Hyderabad, India upGrad Full time
Position: Associate - COS sales
Location: Hyderabad
Job Description
Role Summary
The ideal candidate for this role is that you are a proven sales performer adept in direct-to
consumer consultative sales. You are comfortable working with high ticket size products that
require focussed nurturing over a period and yet can build urgency for the end consumer to
decide fast. You have worked in a highly competitive sales environment and have been at the
top 10 percentile of your team.
What will you be doing?
Being a mentor and guide, who potential learners can look up to for career advice.
Counselling potential learners, helping them plan their career path and understanding how
upGrad can catalyse their career.
Carrying weekly enrolment/revenue and collection targets.
Establishing the uniqueness and effectiveness of upGrad's model of online/blended learning.
Owning the complete sales closing life cycle for leads assigned to you. This includes making
phone/video calls, product demonstration, sales closing and post-sales relationship
management.
Maintaining a detailed database of all the interactions on the CRM with the leads and providing
constant feedback to the marketing team on lead quality. What are we looking for?
Individual with outstanding English communication skills (written and verbal), interpersonal
and presentation skills.
Hardworking Individuals with high dedication and extreme determination. Experience inEdTech sales would be an advantage.
Rockstar sales performers with proven track records.
Great listeners and trustworthy individuals who can bond with our potential learners.
Individuals with the ability to approach any situation with patience and powerful empathy.
Individuals who take a disciplined approach towards building funnels, tracking feedback,
prioritizing tasks and overachieving targets and deadlines.
Sales bent of mind, to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets.
Passion for always delivering the highest levels of customer service.
Basic proficiency in MS Office Suite is required.
Essential Responsibilities
2 hours of talk time on an average per day & 1 Video Session
2 enrolled students per week.
Weekly revenue targets to be met consistently.
Desired Characteristics
• Strong verbal communication skills; ability to manage outcomes through influencing and persuading others
• Excellent written communication skills; ability to create effective communication in response to unique situations
• Organizational and time-management skills; work under pressure and deliver multiple tasks against competing and tight deadlines
• Strong attention to detail and ability to produce error-free work
• Clear thinker and skilled problem solver

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