Senior Payroll Tax Specialist

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers' compensation insurance.

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you're passionate about innovation and making an impact on the large SMB market, come join us as we power our clients' business success with extraordinary HR.

Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody's perfect – and we encourage you to apply. You may just be the right candidate for this or other roles.

Job Summary

As a Sr.Payroll Tax Specialist , you will play a vital role in providing timely and accurate support of multi-state US payroll tax related activities, configuring and maintaining payroll tax systems for TriNet's clients as well as your team members on customer issues related to payroll tax tasks. This role involves managing and optimizing payroll tax processes across multiple jurisdictions. You'll work closely with internal teams and external partners to ensure compliance, accuracy, and efficiency in payroll tax operations.

This position is ideal for professionals with a solid foundation in payroll & taxation processes and a keen eye for detail. Accuracy, compliance awareness, and the ability to manage high-volume, cross-functional tasks are essential for success in this role.

Key Responsibilities

• Ability to demonstrate knowledge of federal /state /local rules and regulations.
• Provides administrative support with case inquiries and follow up.
• Resolves low complexity, high volume tasks related to workflow, as assigned
• Communicates internally with colleagues and externally via client cases - email, chat, and/or telephone.
• Process Various data related tasks with the Payroll Tax organization.
• Ability to navigate web-based state government portals. Reviews tax data for accuracy and resolves discrepancies. Assist with tax accounts for set-up.
• Escalates identified customer concerns or tax changes to leadership.
• Trains and supports new and existing staff
• Communicate process updates and changes to the team
• Ensures proper triage, escalation and effective resolution of more complex inquiries.

Qualifications

Education

• Bachelor's/Master's degree in Human Resources, Business Administration, Finance, or related field (preferred)
• Equivalent experience in payroll configuration or HRIS administration will be considered.

Experience

• Minimum 5+ years of experience in payroll tax operations or related field.
• Experience in a PEO (Professional Employer Organization) or HR outsourcing environment is preferred.

Preferred Certifications

• Fundamental Payroll Certification (FPC) – by the American Payroll Association (APA)
• SAP Payroll Certification – for SAP-based environments

Skills & Competencies

• Strong attention to detail and ability to produce accurate, quality work product.
• Excellent interpersonal and communication skills
• Organizational and problem-solving skills
• Proficient in Microsoft Office Suite
• Experience with Salesforce and other payroll applications
• Some understanding of US payroll tax including federal, state, and local laws and regulations
• Ability to maintain high level of confidentiality
• High commitment to professional ethical standards

Work Environment:

• Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.
• This position is 100% in office.

Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, colour, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact to request such an accommodation.