NetApp Senior Storage Specialist/Consultant Specialist

Job description

Some careers shine brighter than others.

If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.

In this role, you will:

• 10-15 years of experience on Enterprise Storage Management, with 8-10 years of relevant experience in NetApp (7-Mode and Clustered Data ONTAP)
• Design, plan, document, and support the configuration of logical and physical NAS (NetApp) layouts.
• Provide direction for the installation and configuration of all NetApp software packages as needed to support business requirements.
• Create and manage scripts to automate the administrative tasks and provide system level reports
• Perform analysis and develop solutions based on established service agreements for capacity planning and performance tuning.
• Participate in the development of NAS (NetApp) level solution standards.
• Develop detailed design, installation and configuration documentation for enterprise system deployments.
• Ensure in solutions and deployments of the security of NAS infrastructure and compliance with all applicable security standards
• Recommend and oversee projects that expand, change, or improve the systems and related infrastructure.
• Provide assistance in reviewing performance and capacity requests as well as design solution resolution.
• Collaborate with the management to ensure an understanding of business cases and to ensure that the appropriate solution is selected that meets the business need.
• Develop NetApp solutions with a focus on reducing operating costs or increasing guest and crew experience. 50 INTERNAL
• Understand advances and changes in the technology industry and work directly with the vendors to assess new technologies.
• Contribute as necessary in a hands-on manner with the implementation of solutions in support of all projects.
• Work with other infrastructure teams for new systems designed and engineered.
• Act as the highest level of technical escalation for production issues encountered.
• Provide system support and troubleshooting expertise as needed for designed solutions and Perform other duties and special projects as required.
• Leverage experience to provide input to improvements (People, Process, Tools, and Technology) in the environment, and recommend innovative and automated approaches for system administration tasks
• Resolve complex NAS issues independently; coordinate and communicate changes and issues with the client and team members and determine root cause
• Should have in-depth knowledge of OnCommand tools (OCI, WFA, OCUM, OPM etc.)
• Should have experience of working closely with Incident Management, Change Management teams and provide in-depth root cause analysis as necessary within specialist realms.
• Should be open for 24*7 and weekend on-call support

Requirements

To be successful in this role, you should meet the following requirements:

• Ensure vendors and services providers are providing optimal value to HSBC
• Reviews and evaluates the team's work
• Creates, maintains and/or contributes to the definition and documentation of any IT standard or service catalog item under team's purview
• Leads efforts to improve processes and meet strategic goals within the team
• Develop team, technology and process roadmaps
• Ensures team follows IT processes including Change & Release management
• Oversees NAS performance and capacity by monitoring, alerting and reporting.

You'll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India