Qualtrics - Survey Programming
2 weeks ago
About the Role - Understand the business and client needs in specific and ensure all production is done complying with the process guidelines and client specific guidelines. - Should be able to troubleshoot any issues related to programming independently. Perform in every stage of Test Process, during & post training. Responsibilities The role would entail programming surveys using Qualtrics. Proficient in custom programming using JavaScript, jquery, css, HTML5 implementations. Must have experience in client handling, stakeholder management etc. Ensuring all project deliverables are as per schedule and timelines provided by the client. Must be proactive and take initiative to learn more about market research techniques, internal software, and processes. Qualifications B.Tech/ B.E. (Computer Science)/ MCA/ bachelor’s degree in related field or equivalent work experience Required Skills 5+ years of experience in survey programming in Qualtrics tool Expertise on advanced methodologies like Qualtrics custom scripting and Qualtrics dashboards. Proficient in advanced survey programming techniques like Priority Quotas, Maxdiif/Conjoint implementations, complex logics. Ability to work effectively under tight deadlines Strong communication skills and experience in client relationship management Qualtrics certification (Optional) Shifts Rotational Shifts (EMEA, UK, APAC)
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Customer Service Representative
2 weeks ago
Panipat, India Hammer Lifestyle Full timeA **Customer Support Associate** plays a crucial role in ensuring customer satisfaction by addressing inquiries, resolving complaints, and maintaining a positive brand experience. **1. Customer Interaction & Issue Resolution** - Provide prompt and accurate responses to inquiries about products, orders, warranties, and services. - Troubleshoot issues related...
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Customer Service Executive
2 weeks ago
Panipat, India Hammer Lifestyle Full timeA **Customer Support Executive** plays a crucial role in ensuring customer satisfaction by addressing inquiries, resolving complaints, and maintaining a positive brand experience. **1. Customer Interaction & Issue Resolution** - Provide prompt and accurate responses to inquiries about products, orders, warranties, and services. - Troubleshoot issues related...