Technical Support Engineer

1 month ago


Chennai, India Movate Full time

The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate. 

 

Responsibilities
  • Reproduce customer environment and run tests
  • Manage and address electronic tickets efficiently
  • Liaise between sales team, customer success team, and customers to properly address customer problems
  • Troubleshoot and configure software and hardware


Qualifications

  • 2+ years' of technical support experience
  • Customer service oriented
  • Strong written and verbal and troubleshooting skills


  • Chennai, India HappyFox Full time

    We are looking for Technical Support Engineers. You will work closely with customers to quickly resolve technical issues that cannot be handled by the Customer Support team.Responsibilities:Investigate and identify root cause of customer issues and drive resolutions across various teamsProvide expert level technical support and deal with issues escalated by...


  • Chennai, India Viavi Solutions Inc. Full time

    Summary:Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix...


  • chennai, India HappyFox Full time

    We are looking for Technical Support Engineers. You will work closely with customers to quickly resolve technical issues that cannot be handled by the Customer Support team. Responsibilities: Investigate and identify root cause of customer issues and drive resolutions across various teams Provide expert level technical support and deal with issues...


  • Chennai, India HappyFox Full time

    We are looking for Technical Support Engineers. You will work closely with customers to quickly resolve technical issues that cannot be handled by the Customer Support team.Responsibilities: Investigate and identify root cause of customer issues and drive resolutions across various teamsProvide expert level technical support and deal with issues escalated by...


  • chennai, India Viavi Solutions Inc. Full time

    Summary: Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or...


  • Chennai, India Viavi Solutions Inc. Full time

    Summary: Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix...


  • Chennai, India Sisco Jobs Full time

    Job Title: Technical Support EngineerLocation: Chennai, IndiaJob Type: Full-TimeIndustry: Technology / Customer Support


  • chennai, India Sisco Jobs Full time

    Job Title: Technical Support Engineer Location: Chennai, India Job Type: Full-Time Industry: Technology / Customer Support


  • Chennai, India Sisco Jobs Full time

    Job Title: Technical Support EngineerLocation: Chennai, IndiaJob Type: Full-TimeIndustry: Technology / Customer SupportRequirementsResponsibilities:Respond to customer issues through calls, chats, and emails.Configure, troubleshoot, and resolve customer issues.Manage ticket lifecycle: creation, validation, troubleshooting, escalation, and closure within SLA...


  • Chennai, India Corporate Resources Full time

    Job DescriptionProvide technical support engineer to Customers via Ticketing portal or e-mail.Applies technical knowledge to analyse, troubleshoot and resolve any hardware and software issues.Effectively communicate the procedural and technical issues according to department procedures and answer technical questions or escalate problemsIndustryIT-Software /...


  • chennai, India Movate Full time

    We are looking for Technical Support Engineer with basic knowledge in Networking.Job Location: ChennaiExcellent communication is required.Immediate joiners preferred.Shift : US Shift timings (Complete Night Shift)Notice Period : Immediate onlyResponsibilities .Handling Customer Enquiries.International Calls.Dealing with ClientsCoordinating with the...


  • Chennai, India timesjobs Full time

    Skillsets:What you will do:Provide technical support engineer to Customers via Ticketing portal or e-mail.Applies technical knowledge to analyse, troubleshoot and resolve any hardware and software issues.Effectively communicate the procedural and technical issues according to department procedures and answer technical questions or escalate problemsWhat We...


  • Chennai, Tamil Nadu, India timesjobs Full time

    Skillsets:What you will do:Provide technical support engineer to Customers via Ticketing portal or e-mail.Applies technical knowledge to analyse, troubleshoot and resolve any hardware and software issues.Effectively communicate the procedural and technical issues according to department procedures and answer technical questions or escalate problemsWhat We...


  • Chennai, India Movate Full time

    Position : Technical Support Engineer - TS Designation : Associate Experience : 0.6– 5 years (International Voice Preferred) Job Location : Chennai Qualification : Minimum Bachelor's degree Job Responsibilities. Handle incoming call or chat activity and process/complete tasks identified in cases received through CRM portal and assigned queues Triage...


  • Chennai, India Movate Full time

    Position: Technical Support Engineer - TSDesignation : AssociateExperience: 0.6– 5 years (International Voice Preferred)Job Location : Chennai Qualification : Minimum Bachelor's degreeJob Responsibilities.Handle incoming call or chat activity and process/complete tasks identified in cases received through CRM portal and assigned queues Triage incoming...


  • Chennai, India Movate Full time

    We are looking for Technical Support Engineer with basic knowledge in Networking. Job Location: Chennai Excellent communication is required. Immediate joiners preferred. Shift : US Shift timings (Complete Night Shift) Notice Period : Immediate only Responsibilities . Handling Customer Enquiries. International Calls. Dealing with Clients Coordinating with...


  • chennai, India Corporate Resources Full time

    Job Description Provide technical support engineer to Customers via Ticketing portal or e-mail. Applies technical knowledge to analyse, troubleshoot and resolve any hardware and software issues. Effectively communicate the procedural and technical issues according to department procedures and answer...


  • Chennai, India Movate Full time

    We are looking for Technical Support Engineer with basic knowledge in Networking. Job Location: Chennai Excellent communication is required.Immediate joiners preferred.Shift: US Shift timings (Complete Night Shift)Notice Period: Immediate onlyResponsibilities.Handling Customer Enquiries.International Calls.Dealing with ClientsCoordinating with the projects...


  • Chennai, India Enlighted Energy Systems Pvt Ltd Full time

    Company:Imagine a company that combines the dynamic energy of a start-up and the backing of Siemens, a global powerhouse. A company where ideas, passion, and ingenuity are valued - and - vital to solve the next generation of smart building challenges and help customers achieve net carbon zero goals.Enlighted is human-centered proptech company that creates...


  • Chennai, India Careerschool HR Solutions Full time

    We areHiring for Technical Support Role @AmbatturQualification:Any Degree/ Diploma Requirement : minimum 6 month experience inTechnical support with Good EnglishcommunicationShift: Night shiftBenefits :2 days Rotational Week off 2 waycabSalary:Upto 4.5LPAtechnicalsupport,communication,english