Senior Performance Test Engineer

4 weeks ago

Hyderabad, India LivePerson, Inc Full time
LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.OverviewOver the next three years, our goal is to transform the 268 billion analogue phone calls between a brand and it’s consumers to digital on the LiveEngage platform. By doing this, we enable consumers to get back time and experience a more connected relationship with the brand in which sales, service, marketing, branches, stores, and contact center's become a unified experience.The successful candidate has an opportunity to join a highly outstanding team within a fast-paced and successful organization.You Will

We are looking for a Software Development Engineer in Test (Load & Performance Testing) to develop and execute exploratory and automated tests to ensure product quality. SDET responsibilities include understanding system requirements, designing and implementing tests and in some cases debugging and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)Review requirements, specifications and technical design documents to provide timely and meaningful feedbackCreate detailed, comprehensive and well-structured test plans and test casesCreate System, Resiliency and Performance verification test plans and test casesEstimate, prioritize, plan and coordinate testing activitiesDesign, develop and execute automation scripts using open source toolsIdentify, record, document thoroughly and track bugsPerform thorough regression testing when bugs are resolvedDevelop and apply testing processes for new and existing products to meet client needsLiaise with internal teams (e.g. developers and product managers) to identify system requirementsMonitor debugging process resultsInvestigate the causes of non-conforming software and train users to implement solutionsTrack quality assurance metrics, like defect densities and open defect countsStay up-to-date with new testing tools and test strategiesYou Have

5+ Years of experienceExperience with performance, resiliency and/or security testing is a mustExperience working with Chaos Monkey, JMeter, NodeJS is preferred.Strong programming skills in one of the languages such as: Java/Javascript.BS/MS degree in Computer Science, Engineering or a related subjectProven work experience in software quality assuranceStrong knowledge of software QA methodologies, tools and processesExperience testing SPA and REST based API’s in microservices based softwareExperience in writing clear, concise and comprehensive test plans and test casesExperience is QA automation tools, frameworks and librariesHands-on experience with both white box and black box testingHands-on experience with automated testing tools and librariesExperience working in an Agile/Scrum development processExperience testing high scalable distributed systems is a mustKnowledge of CI/CD and experience working with Jenkins or similar tools.Benefits

Health: Medical, Dental, and VisionTime away: Vacation and holidaysDevelopment: Generous tuition reimbursement and access to internal professional development resources.Equal opportunity employerWhy You’ll Love Working HereAs leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.Belonging At LivePersonWe are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

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