Presales Specialist
19 hours ago
Job Title: Lead Pre-Sales EngineerLocation: VadodaraRole Overview:The Pre-Sales Engineer is responsible for converting sales-qualified leads (SQLs) into onboarded business by providing tailored solutions, designing functional and technical specifications, and ensuring a smooth onboarding experience. The role involves extensive customer engagement, industry-specific playbook development, and a deep understanding of CPaaS solutions.Key Responsibilities:Industry-Specific Strategy & Documentation:- Develop industry-specific playbooks, use cases, and case studies.- Scope customer requirements to create functional, non-functional, and technical specifications.- Document platform changes and project manage solution delivery.SQL Conversion & Business Onboarding:- Follow up with leads provided by the company through impactful pre-sales engagements.- Conduct compelling product demonstrations and articulate value propositions.- Negotiate pricing and commercial terms to close deals effectively.- Ensure smooth customer onboarding and stabilization post-sale.Solution Design & Customer Engagement:- Act as a subject matter expert (SME) on Phonon's platform.- Understand customer challenges and design functional solutions within product capabilities.- Define BoQ, set up pricing, and negotiate commercial terms for deal closures.- Manage project execution, ensuring customer expectations are met.Required Skills & Expertise:Technical & Industry Knowledge:- Strong understanding of the CPaaS sector, including robocalls, SMS, WhatsApp, emails, and cloud contact centers.- Exposure to cloud and NLP technologies: AWS Business Practitioner, Google Cloud Text-to-Speech (SSML), Speech-to-Text, NLP.- Proficiency in Google Sheets, including Google Script automation.Sales & Solutioning Skills:- Business value proposition, project management, and client success strategies.- In depth knowledge of BFSI collections, commercial aviation, SMS, cloud telephony, Meta, and TrueCaller sales.- Experience in Collections Management Processes and Digital Debt Recovery is a plus.Soft Skills:- Strong revenue and numbers-driven approach.- Exceptional leadership, communication, and negotiation skills.- High aptitude and a proactive attitude.Sectoral Knowledge:- Indepth knowledge and understanding of TCCCPR, 2018, DPDP Act, DoT Licensing Requirements.Qualifications & Experience:- 12+ years of total experience, preferably in the CPaaS segment.- Engineering background with a track record in pre-sales or solution engineering.- Prior experience in BFSI collections, commercial aviation, or digital communication platforms (SMS, cloud telephony, WhatsApp, Meta, TrueCaller) is highly desirable.Why Join Us?- Opportunity to work with cutting-edge CPaaS solutions.- Engage with industry leaders in BFSI, aviation, and telecom.- Be a key driver in business growth and customer success.If you have a passion for technology-driven sales and a knack for solution engineering, apply now to be a part of Phonon's dynamic team
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Presales Specialist
4 days ago
vadodara, India phonon, automating outcomes Full timeJob Title: Lead Pre-Sales Engineer Location: Vadodara Role Overview: The Pre-Sales Engineer is responsible for converting sales-qualified leads (SQLs) into onboarded business by providing tailored solutions, designing functional and technical specifications, and ensuring a smooth onboarding experience. The role involves extensive customer engagement,...
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Presales Specialist
5 days ago
Vadodara, India phonon, automating outcomes Full timeJob Title: Lead Pre-Sales EngineerLocation: VadodaraRole Overview:The Pre-Sales Engineer is responsible for converting sales-qualified leads (SQLs) into onboarded business by providing tailored solutions, designing functional and technical specifications, and ensuring a smooth onboarding experience. The role involves extensive customer engagement,...
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Presales Specialist
5 days ago
vadodara, India phonon, automating outcomes Full timeJob Title: Lead Pre-Sales EngineerLocation: VadodaraRole Overview:The Pre-Sales Engineer is responsible for converting sales-qualified leads (SQLs) into onboarded business by providing tailored solutions, designing functional and technical specifications, and ensuring a smooth onboarding experience. The role involves extensive customer engagement,...
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Vadodara, India phonon, automating outcomes Full timeJob Title: Lead Pre-Sales EngineerLocation: VadodaraRole Overview:The Pre-Sales Engineer is responsible for converting sales-qualified leads (SQLs) into onboarded business by providing tailored solutions, designing functional and technical specifications, and ensuring a smooth onboarding experience. The role involves extensive customer engagement,...
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Vadodara, India phonon, automating outcomes Full timeJob Title: Lead Pre-Sales Engineer Location: Vadodara Role Overview: The Pre-Sales Engineer is responsible for converting sales-qualified leads (SQLs) into onboarded business by providing tailored solutions, designing functional and technical specifications, and ensuring a smooth onboarding experience. The role involves extensive customer engagement,...
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Presales Specialist
4 days ago
Vadodara, India phonon, automating outcomes Full timeJob Title: Lead Pre-Sales Engineer Location: VadodaraRole Overview:The Pre-Sales Engineer is responsible for converting sales-qualified leads (SQLs) into onboarded business by providing tailored solutions, designing functional and technical specifications, and ensuring a smooth onboarding experience. The role involves extensive customer engagement,...
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Vadodara, India phonon, automating outcomes Full timeJob Title:Lead Pre-Sales Engineer Location:VadodaraRole Overview: The Pre-Sales Engineer is responsible for converting sales-qualified leads (SQLs) into onboarded business by providing tailored solutions, designing functional and technical specifications, and ensuring a smooth onboarding experience. The role involves extensive customer engagement,...
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Vadodara, India phonon, automating outcomes Full timeJob Title: Lead Pre-Sales EngineerLocation: VadodaraRole Overview:The Pre-Sales Engineer is responsible for converting sales-qualified leads (SQLs) into onboarded business by providing tailored solutions, designing functional and technical specifications, and ensuring a smooth onboarding experience. The role involves extensive customer engagement,...
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Presales Specialist
1 day ago
Vadodara, India phonon, automating outcomes Full timeJob Title: Lead Pre-Sales Engineer Location: Vadodara Role Overview: The Pre-Sales Engineer is responsible for converting sales-qualified leads (SQLs) into onboarded business by providing tailored solutions, designing functional and technical specifications, and ensuring a smooth onboarding experience. The role involves extensive customer engagement,...
