Openlink endur findur operations lead
4 days ago
About KWA Analytics KWA Analytics is a global consulting firm delivering expert services across the trade lifecycle for clients in energy, commodities, shipping, treasury, central banking, capital markets, and asset/investment management. We are expanding our India operations and seeking someone to lead our support and Dev Ops functions, ensuring high-quality service delivery and operational excellence for our clients. Roles & Responsibilities • Lead and manage the India-based operations team responsible for day to day Support, Dev Ops, and System Monitoring for Openlink Endur/Findur implementations. • Oversee incident management, system health checks, and performance tuning to ensure uninterrupted client operations. • Collaborate with global teams and clients to align operational strategies with business goals and SLAs. • Drive continuous improvement initiatives by analyzing recurring issues, optimizing workflows, and implementing automation where feasible. • Ensure robust documentation practices, including SOPs, runbooks, and knowledge base articles. • Support pre-sales and RFP processes by contributing to solution design, effort estimation, and client presentations. • Mentor and develop team members through structured training, performance reviews, and career development plans. • Manage resource planning, hiring, and talent pipeline development to support current and future project needs. Required Skill and Experience • Minimum 15 years of experience in IT consulting, support, or operations roles, with at least 3 years in a leadership or Lead Operations capacity. • Minimum 5 years of hands-on experience with Openlink Endur/Findur (v14 or higher preferred)• Strong understanding of the energy and commodity trading domain, with exposure to at least one of the following: Oil, Gas, Power, Emissions, or Coal. • Proven experience in leading Support or Dev Ops teams, preferably in a client-facing consulting environment. • Familiarity with Openlink technical components such as Open JVS, Open Components, TPM, and Report Builder is a plus. • Strong understanding of trade lifecycle processes and system integration points. • Excellent communication, stakeholder management, and documentation skills. • Ability to work independently and collaboratively in a global delivery model. Professional Attributes • Strong leadership and team-building capabilities. • Analytical mindset with a focus on problem-solving and service excellence. • High attention to detail and commitment to quality. • Comfortable working in a fast-paced, dynamic environment. Benefits: For the ideal candidate we offer: • A permanent job contract. • Competitive compensation package and allowances for shifts as per industry standards. • 24 days’ vacation plus public holidays and sick leaves • Training and Development • A collaborative team environment. • Flexible working arrangement- Remote working opportunity. • Regular social events. • Family Medical Insurance (Self, Spouse & 2 Kids)• Team Building Activity yearly.
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OpenLink Endur Findur Operations Lead
1 week ago
India KWA Analytics Full timeAbout KWA Analytics KWA Analytics is a global consulting firm delivering expert services across the trade lifecycle for clients in energy, commodities, shipping, treasury, central banking, capital markets, and asset/investment management. We are expanding our India operations and seeking someone to lead our support and DevOps functions, ensuring...
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OpenLink Endur Findur Operations Lead
1 week ago
India KWA Analytics Full timeAbout KWA AnalyticsKWA Analytics is a global consulting firm delivering expert services across the trade lifecycle for clients in energy, commodities, shipping, treasury, central banking, capital markets, and asset/investment management. We are expanding our India operations and seeking someone to lead our support and DevOps functions, ensuring high-quality...
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India KWA Analytics Full timeAbout KWA Analytics KWA Analytics is a global consulting firm delivering expert services across the trade lifecycle for clients in energy, commodities, shipping, treasury, central banking, capital markets, and asset/investment management. We are expanding our India operations and seeking someone to lead our support and DevOps functions, ensuring...
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