Information Technology Coordinator

18 hours ago

India CareerUS Solutions Full time

Position Overview: The IT Coordinator plays a vital role in managing and coordinating the day-to-day IT operations , infrastructure , and support activities of the organization. This position ensures that all technology systems run efficiently, securely, and in alignment with business goals. The IT Coordinator also assists with hardware/software management , network monitoring , technical support , and vendor coordination . Key Responsibilities: Coordinate and monitor IT operations , ensuring smooth performance of systems and networks. Provide technical support to end-users for hardware, software, and network issues. Install, configure, and maintain computers, printers, and peripheral devices . Manage user accounts , access rights, and permissions in line with IT policies. Assist in the implementation of new technologies and system upgrades. Monitor and maintain network connectivity , data backups , and system security . Support the IT team in managing servers, routers, switches, and firewalls . Coordinate with external vendors for procurement, maintenance, and troubleshooting services. Maintain IT documentation, asset inventories, and user guides. Ensure data privacy, cybersecurity compliance , and adherence to IT best practices. Assist with IT budgeting , purchase requests, and project coordination. Provide training and support to staff on new systems, applications, or policies. Required Skills & Qualifications: Bachelor’s degree in Information Technology, Computer Science, or a related field . Strong understanding of IT infrastructure , including networks, servers, and operating systems. Hands-on experience with Windows/Linux environments , Microsoft Office 365 , and Active Directory . Familiarity with networking concepts (LAN, WAN, VPN, DNS, DHCP). Knowledge of data backup, antivirus, and cybersecurity protocols . Excellent problem-solving , organizational , and communication skills. Ability to manage multiple tasks and priorities efficiently. Preferred Qualifications: Certifications such as CompTIA A+ , Network+ , Microsoft Certified: Modern Desktop Administrator , or CCNA . Experience with cloud-based tools (Azure, AWS, or Google Workspace). Knowledge of ITIL principles or experience in IT service management. Exposure to ERP systems , remote management tools , or IT project coordination .

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