Chief Manager- Learning

1 month ago


india HDFC Life Full time

What are we looking for?

  • To work in the Learning & Development function for managing and administering online learning system, managing data and MIS, process compliance and audit.
  • Ensure effective relationship management with the L&D vendors and managing the agreements, pay-outs and resolving any issues related to the vendor managed activities.


What does the job entail?

Leverage GOAL (Learning Management System) and other L&D Tech Solutions to promote learning in the organization through effective deployment of courses, tracking completion of learning assignments and providing training effectiveness metrics.


Administration of LMS:

  • Leverage LMS to track learning data of all employees to meet organizational and regulatory needs.
  • Create L & D processes and conduct audits.
  • Anticipate and identify risks in the L & D processes in the field and HO and mitigate.
  • Ensure that assessment and certification of each course are properly hosted on the LMS platform and tracking and reporting of assessment scores and NPS for classroom training programs.
  • Develop learning audit systems and audit score card for L&D functions and readiness for any internal and external Audits.
  • Ensure effective relationship management with the L&D vendors and managing the agreements, pay-outs and resolving any issues related to the vendor managed activities.


Training data and reports:

  • Manage training data and create reports in LMS to meet the needs of internal and external stakeholders.
  • Support all functions by enabling availability of L & D data on coverage & test scores.
  • Manage L&D administration activities.
  • Provide business support to L & D through efficient administration of software services and physical assets.



Education & other Qualification:

  • Graduate
  • 8-10 years experience in leading a team
  • Demonstrated capability of influencing stakeholders to drive desired results


Essential skills:

  • Knowledge of insurance domain
  • Understanding of training methodologies & practices
  • Business Perspective
  • Domain Knowledge - Insurance Industry and HDFC Life Business Channels, products etc
  • Ability to manage cross functional projects Tech or non Tech L&D Projects.
  • Experience in managing team and coach them for their development
  • Project Management experience
  • Experience to work with any tech platform as administrator is an added advantage

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