User Experience Research
4 weeks ago
Responsibilities:
User Research - Drive adoption of multiple user research methods by all product teams, initially running the user research process but enabling a capability approach over the longer term (on appropriate methods when possible) to allow scaling of research activities across many product teams. Implementing the research strategy - Setting direction from findings back into the broader Digital strategy (working with the group insights team when appropriate) Collating and joining up - Responsible for collating findings and ensuring learning activities are not duplicated. Responsible for enabling the sharing of research findings across your digital business unit. Implementing findings - Responsible for ensuring research is providing actionable recommendations for continuous improvements in the products. Internal improvements - Implements both generative and summative digitally focused research. Continuously improving the practice and deployment of user research across the Digital team
Qualifications:
Experience across B2B and/or B2C research. Stakeholder management & influencing Behavioural science & psychology approach - a relentless empathetic curiosity about people and their behaviour. In-depth social and human-centred observational research methods Qualitative user research & usability testing - discovering issues and user needs through regular qualitative learning, using a wide range of research methods, including moderated lab-based and unmoderated testing. Quantitative behavioural analysis - feeding data & analytics into the qualitative process to drive further understanding of users' actions. Formative and summative user research activities - including exploratory methods, interviews, ethnographic studies, mental modelling, card sorting, etc. Behavioural science approach of the digital team members - running research sessions, fully involving and up-skilling others on research activities, knowledge & abilities. Running the lab facilities and capability - enabling large-scale daily user research
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User Experience Research
4 days ago
India Bounteous Full time#Userexperienceresearch #UXResearch **Responsibilities**: - User Research - Drive adoption of multiple user research methods by all product teams, initially running the user research process but enabling a capability approach over the longer term (on appropriate methods when possible) to allow scaling of research activities across many product teams. -...
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