GoodWorkLabs - Android Support Engineer - Java/Kotlin

1 month ago

Bangalore, India GoodWorkLabs Pvt Ltd Full time

Job Description :


The engineer in this role will belong to the Android SDK team and is a niche role for helping our customers across the globe to integrate our SDK on multiple frameworks of the Android platform.

We are looking for a customer-obsessed and tech-savvy engineer who has development experience on Android and the latest frameworks and who goes to all lengths and breadth of the product and relevant stakeholders to ensure our customers reap the best benefits off the platform


Job Responsibilities :


- Understand and work on complex integration requirements to deliver business outcomes

Work on customer issues via Support tickets and help customers resolve issues related to Android SDK implementations


- Deep understanding of the Android OS platform


- Provide technical consultation


- Troubleshoot, investigate and resolve customer issues via various support channels like calls, zendesk tickets and chat


- Closely work with the Android Engineering team to debug problems, understand new features or release pipeline


- Help Sales Engineering, Customer Success and Onboarding team to guide new and premium customers to integrate SDK with their Android applications seamlessly without any issue after understanding their use cases


Skills required :


- Minimum two years of experience in Android Application development


- Excellent communication and interpersonal skills and a team player


- Hunger to resolve customer issues and provide best-in-class technical guidance and support for integration issues or queries


- Sound knowledge of Java/Kotlin and OOPs concepts.


- Proficient knowledge of Android SDK and tools like Android Studio


- Good to have experience with Open to learning new frameworks

(ref:hirist.tech)

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