Senior IT Infrastructure Analyst I

Company Description
At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it's consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

Job Description
JOB SUMMARY
We are looking for an experienced and highly skilled L2 Storage and Backup Administrator to take on a senior role within our IT infrastructure team. With 5-7 years of deep technical experience, the successful candidate will be responsible for the architecture, implementation, and advanced administration of our enterprise storage and backup solutions. This role requires a subject matter expert who can not only manage daily operations but also lead projects, optimize performance, and serve as a key escalation point for all storage and backup-related issues. You will be instrumental in shaping the strategy for our data protection, disaster recovery, and storage management frameworks.

Qualifications
ROLES & RESPONSIBILITIES

• Advanced Infrastructure Management & Architecture:

○ Design, implement, and manage complex storage solutions across SAN (Storage

Area Network), NAS (Network Attached Storage), and cloud-integrated

environments.

○ Take ownership of the entire lifecycle of storage and backup hardware, including

evaluation, installation, configuration, performance tuning, and decommissioning.

○ Lead projects related to storage migrations, technology refreshes, and

infrastructure upgrades.

○ Develop and maintain automation scripts (e.g., using PowerShell, Python, or Shell

scripting) to streamline routine tasks, provisioning, and reporting.

• Performance Optimization and Capacity Planning:

○ Conduct in-depth performance analysis of the storage and backup infrastructure,

identifying bottlenecks and implementing tuning measures to meet stringent SLAs.

○ Perform proactive capacity planning and forecasting to ensure the infrastructure can

support future business growth.

○ Develop and maintain comprehensive documentation for system architecture,

configurations, and operational procedures.

• Backup, Recovery, and Disaster Recovery:

○ Architect and manage enterprise-level backup strategies using Veritas NetBackup for

complex environments, including large-scale databases (Oracle, SQL), virtualized

platforms, and NAS filers (NDMP).

○ Lead the development, implementation, and regular testing of the company's disaster

recovery plan for critical systems.

○ Act as the primary technical lead during data restoration and disaster recovery events.

○ Oversee and optimize offsite tape vaulting and replication strategies.

• Tier 2/3 Support and Mentorship:

○ Serve as the primary escalation point for complex storage and backup issues, providing

expert-level troubleshooting and root cause analysis.

○ Mentor L1 administrators, providing technical guidance and fostering skill development

within the team.

○ Collaborate with application owners, system administrators, and network engineers to

design and deliver robust and integrated data management solutions.

• Advanced System and Fabric Administration: ○ Perform advanced administration and troubleshooting of multi-vendor storage arrays, with deep expertise in NetApp AFF Clustered Data ONTAP (cDOT) and Pure Storage. ○ Manage and architect complex SAN Fabrics using Brocade and Cisco switches, including advanced zoning, fabric security, and performance monitoring. ○ Expert-level management and troubleshooting of multi-protocol environments, including NFS, CIFS/SMB, FC, and iSCSI.

Qualifications

• Previous experience in managing Health and Safety requirements
• Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations
• Proven ability to paceset and work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
• Knowledge in Google Applications.
• Build and maintain relationships as you will be working closely with HR and our Antea Group Third Party Vendor.
• Detail oriented - keeping projects, timelines on track to ensure deadlines are met.
• Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities

Additional Information
Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.