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Senior Engineer

4 weeks ago

Gurugram, India UnitedLex Full time

Unitedlex (Erstwhile iRunway) is a data and professional services company delivering outcomes that create value and competitive advantage for legal and the business. Our business is anchored by a passion for innovation brought to life by a global community of diverse individuals determined to deliver on the promise of data mastery, legal acumen, and human ingenuity.


REQUIREMENTS & COMPETENCIES:

Bachelor’s Degree


9+ years as System Engineer in a Medium to Large Enterprise Environment


Must have experience with NSX-T management


Must have experience with vmware vsphere, vcenter


Should have experience with vRops, vRLI,vrealize network insight(vRNI)


Should have experience with VMWare horizion view (VDI)


Good to have experience with vSAN


Good to have experience with SRM


Good to have experience Windows OS/Linux operating system


Should have knowledge on ticketing tool Service now etc.


Should be comfortable with Incident management, Change Management, Service request management and problem management.


Advanced troubleshooting, analysis, and creative thinking skills.


Advanced understanding of client server technology


Experience with Patching , upgrade to VMware stack


Understanding of technical support practices such as ticket documentation, SLAs, and escalation processes.


Any configuration management tool such as Chef or any automation tool would be a plus


Quick learner, self-starter, the ability to work independently and as part of a team.


Able to work within time constraints and follow set processes and procedures.


Customer focused, a team player, and able to work on multiple tasks with minimal supervision.

Industry certifications such as VCP,VCAP,DCV, ITIL V3/V4,etc. a plus


Advanced level analytical and problem-solving abilities.


Should be comfortable with24*7 support in rotational shift.


Excellent verbal and written communication skills.


RESPONSIBILITIES:

Responsible for supporting day-to-day operations of the VMware environment


Provide Escalation support for VMWare hosted infrastructure, Windows servers/Linux servers, and enterprise 3rd party systems.


Support and maintain core VMware services including ESXi hosts, vcenter servers, VMware horizon, vRops, vRNI,vRLI, SRM.


Support and maintain 3rd party on-prem and cloud-based enterprise systems. Like VMWare horizon workspace one edge services


Analyze network activity and performance, using network logs to troubleshoot and track the nature and resolution of problems.


Managing, and troubleshooting VMWare environment


Patching, regular upgrades for the VMware products.


Assist in the decommissioning of servers and system resources as needed.


Participation in annual DR testing exercises as required.


Maintain and create documentation as required.


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