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Fitness Center Manager
2 months ago
CollaborativeSynergy The Club Manager willplay a vital role in ensuring the smooth and efficient running ofthe daytoday operations of the Club. They will be responsible fordevelopingan annual operating plan ensuringthat effective methods and policies are put in place and maintainedso that the club operates optimally and maximizesproductivity.The Club Manager will beexpected to harness a working environment which encourages teamworkenergy and creativity. To achieve this they should have strongleadership excellent problemsolving skills and very strongcommunication skills. The position contributes to the developmentand implementation of organizational strategies policies andpractices to continually improvethe memberexperience/ enjoyment of the club wherever and whenever possible.The Club Manager will ensure that the staff they recruit are memberfocused and will be capable and willing to support or improve thisethosalso.
ResponsibilitiesOperational Duties: Toinitiate and deliver activities to attract new members and toincrease the number of visitors in line with the Club BusinessPlan. Provide and maintain the highestlevelof customer service in a highvolumeretail environment through your ownpersonalactions and development of yourstaff.Provide effective decisionmakingregarding customer issues.Plan and promotespecial events for the Club monthly.DevelopEvents calendar and push for memberparticipation.Hold weekly departmentmeetings which includes customer service manager head of groupexercise head trainer and maintenance superviser Inspect facilitydaily for cleanliness using the Club daily walkthroughlist.Responsible for ensuring that thefacility is clean and operationallysound.Ensure the functionality of equipmentwith the maintenance department on amonthlybasis using the equipment maintenancechecklist.Interface with retail vendors andservicecontractors
SalesDuties: Hire train and developsales staff.Motivate sales staff and monitortheir sales levels by using theestablishedprotocols and salessystems.Hold daily meetings with sales teamsand oversee sales strategy status pending pipeline and conversionDevelop new pipeline by overseeing club presentation salespitchcorporate tie ups etc.Oversee special eventsand programs held at the club from time totime.Maintain and direct training anddevelopment of Club sales staff.Establishand maintain an active referral system with the salesteam.Audit sales team monthly. Submitmonthly game plan for training promotions and department meetingsto Chief Operating Officer / GeneralManager
ManagementDuties: Manage monitorevaluate the performance of all departmentheads/vertical heads.Monitor the hiring training and schedulingof all Club level staff.Communicate withClublevel employees through staffmeetings.Attend and participate in meetingswith Management.Properly delegate monitorand evaluate specifically assigned responsibilitiesofteam.Properlymanage and maintain operationalbudgets.Ensure that all staff is adhering tostaff uniform policy including uniform atalltimes when onduty.Responsible for managing disciplinaryactions involving all Club levelemployees.Responsible for monitoring allincident reports filed at Club involvingmembersandstaff.Approves all schedules of each Clubdepartment.Control payroll costs to fallwithin projected budget.Prepare audit andsubmit payroll to Head office.Administersthe Company s policies and procedures.Submitall new hire and termination information to Head Office asrequiredby HRdepartment.Ensure discipline of staff at theclub is being maintained andmonitored.Ensure cleanliness andeffectiveness of club area andresources.Maintain positive relationshipswith vendors staff members and otherpartners
KeySkills Must have a positiveattitude and be able to motivate staff in apositivemanner.Possessgood leadership qualities.Possess strongmotivational communication team buildingandtraining skills.Beselfmotivated and have strong organizational andmanagementskills.Abilityand experience in effectively motivating and managing a staffofemployees.Bepromotionallyoriented and have the ability to direct salesthroughcompany required outreach programsMust be able to take direction and adhere toCompany polices.Must be willing to learn andadhere to new systems as Company continuestogrow.Must have thorough understanding offacility operations as defined bycompanystandards.Comprehensive knowledge of allfacility operational sales and managementsystemsk. Proficient in the use of allsoftware programs that are utilized at thefacilityProven experience as a Club Manager/ Sr Manager in a similar domainispreferred.
Qualification We need someone who possess aunique blend of skills tailored to the dynamicandpeopleoriented nature of the sports andfitness industry. A degree inSportsManagement Business AdministrationPhysical Education or a related field isanadded advantage.
TeamingUp With Ileseum Whether yourea seasoned athlete chasing new heights or a newcomer eager toembark on a transformative journey theres a place for you here. Itsnot just about what you can achieve; its about who you can become.So if youre ready to embrace the challenge to sweat to strive andto soar then join us at Ileseum. Together lets redefine limitsrewrite stories and unleash the extraordinarywithin.Insight
our organization apart is not just individual power but alsothe teamwork that fuels our collective success. Whetherbrainstorming innovative strategies refining techniques orcelebrating milestones our team thrives on unity and mutualsupport.Through open communication sharedgoals and a culture of continuous learning we amplify each othersstrengths and overcome challenges as one cohesiveunit.
customer service,reporting &analysis,promotional marketing,maintenance,businessdevelopment,event planning,revenue & profit growth,teambuilding,facility operations,communicationskills,management,communication,staff training,leadership,leadgeneration,budget management,managementskills,problem-solving,business developmentprograms,motivation,group activities,salesstrategy,training
