Sales Associate
2 days ago
Alappuzha, India
Lenskart
Full time
Customer Services
- Meet & Greet the customers
- Assisting customers throughout the shopping journey
- Sharing product features & benefit with the customers
- Explaining services , building trust & loyalty
- Resolving Customers queries pre & post Sale
- Ensure product delivery to the customer on time
- Receive feedback from the customer on services & product
Inventory Management
- Daily quick count
- Receive bulk shipment , physical count & mark receive in the system on daily basis
- Daily replenishment to fill the display gap
- Check the bad inventory /damage product & keep it on designated place
- Ensure daily handover & receiving product from the app
- Highlight inventory mismatch /discrepancy to the Store Manager
Operational Process
- Following the VM guidelines
- Maintain cleanliness & hygiene in the store
- Update all the SOPs file on daily basis
- Reconcile daily cash & card sale
