Platform Operations Engineer

Frequence is the only end-to-end platform for media companies and agencies to grow and automate their advertising sales and operations while integrating owned and operated media. Through its full-stack proposal, workflow, and campaign-management software, Frequence drives revenue with best-in-class tools to sell, optimize, and report omnichannel advertising campaigns.

Frequence is a Madhive Company. Madhive is the leading independent and fully customizable operating system built to help local media organizations build profitable, differentiated, and efficient businesses.

Learn more about how Madhive and Frequence work together here.

About the Team

Our Platform Operations team builds and maintains the cloud infrastructure that powers Madhive's platform. We focus on reliability, scalability, security, and cost efficiency. The team embraces a culture of learning and knowledge-sharing, invests in automation and observability, and partners closely with engineering teams to make it easier and faster to deliver software at scale.

What You'll Do

• Improve the reliability and stability of Madhive's cloud services, operating primarily in a mix of AWS and Google Cloud, with more of the latter.
• Design, build, and maintain CI/CD tooling for Infrastructure as Code and internal services (GitHub Workflows, CloudBuild).
• Develop and support monitoring, alerting, and observability systems to ensure platform health.
• Automate deployment and management of cloud infrastructure using Terraform, Helm, and other IaC tooling.
• Administer, monitor, and optimize databases to ensure performance, reliability, and availability.
• Implement database backup, recovery, and scaling strategies to support large-scale distributed systems.
• Enforce cloud security best practices (IAM, permissions, policies).
• Identify opportunities to optimize cloud services and databases for efficiency and cost control.
• Collaborate with cross-functional guilds to establish operational standards and reduce risk.
• Stay current on emerging cloud and database technologies, evaluating for potential adoption.

Who You Are

• Strong understanding of cloud infrastructure, networking, containerization, and distributed systems (GCP preferred, AWS/Azure a plus).
• Hands-on experience with Infrastructure as Code (Terraform or similar).
• Proficiency with Bash and command-line utilities; Golang experience required (PHP/Python/JavaScript nice to have).
• Experience with containerization and orchestration (Docker, Kubernetes).
• Solid background in Database Administration: provisioning, scaling, tuning, monitoring, backup/recovery, and troubleshooting.
• Familiarity with database performance optimization and observability tools.
• Experience with monitoring systems (Google Cloud Monitoring Suite, Datadog, Cloudwatch, etc.).
• Strong troubleshooting and problem-solving skills, with a systematic approach.
• Excellent written and verbal communication skills; able to document and share best practices.
• Comfortable in a fast-paced environment with a growth mindset and eagerness to learn.

Why Frequence?

Frequence is a dynamic, diverse, innovative, and friendly place to work. We embrace our differences and believe they fuel our creativity. We come from varied backgrounds and think that's important. Whether it's taking ideas from previous lives and applying them in different ways or creating something completely new, we are all trail-blazing team players who think big and want to make an impact.

We are committed to cultivating a culture of inclusion and collaboration. We welcome diversity in education, culture, opinions, race, ethnicity, gender identity, veteran status, religion, disability, sexual orientation, and beliefs.

Please be advised that we will NOT be using third-party recruiting agencies for this search.