Associate Market Manager

3 weeks ago

gurugram, India Expedia Group Full time

Associate Market Manager (Gurgaon)

The Associate Market Manager’s primary responsibility is to develop and maintain a high-quality portfolio of relevant, attractive, and competitive hotel and property products for Expedia Group’s fast-growing global traveler base. The Associate Market Manager works with lodging partners within their assigned territory to help maximize the production potential in the marketplace.

The Market Management team ensures that global travelers always find the most suitable property for their dream trip, and that hotel partners can reach Expedia Group’s full breadth of global traveler demand.

What you'll do:

  • Develop and sustain strong partnerships by providing relevant data insights and high-quality needs-based consulting services to hotel partners (e.g. revenue management advice, marketing opportunities on the Expedia Group marketplace)

  • Ensure that partner hotels’ products (content, rates, and availability) are consistently optimized on Expedia Group sites to maximize customer conversion

  • Secure additional lodging rates and availability information over high demand and compression periods to satisfy traveler needs

  • Secure seasonal deals and promotions to support the brands’ merchandising and marketing efforts

  • Continuously promote and develop hotel partners’ high engagement with Expedia Group’s full suite of: Unique market insights (partner reports, competitive data, key performance drivers), In-house revenue management tools (Rev+), Marketing and merchandising opportunities (dynamic promotions, packages, member deals, mobile offers), Specialized brands (e.g. Hotwire, Media Solutions) potential opportunities and Self-service tools (Expedia Partner Central)

  • Execute effectively based on KPI metrics (targets, goals, and/or strategic objectives)

  • Guide and support Hotel Partners to deliver the best traveler experience

  • Promote self-service

  • Conduct regular self-learning to improve skills

  • Travel for partner visits 0-20% of the time

Who you are:

  • 2+ years of experience in account management, partner/client success, consultative sales, or related field

  • Proficient in English language skills

  • Passionate about travel

  • Works independently and collaboratively with a diverse team

  • Possesses a strong appetite for innovative technology, fast-changing business environments and data driven decision-making

  • Prioritizes and multi-tasks effectively to achieve critical targets, goals, and/or strategic objectives set by Expedia for Business leadership team

  • Continues to follow up when facing testing situations

  • Presents ideas and directives clearly and persuasively

  • Demonstrates analytical skills with market trends, partner performance, and competitor analysis to address business and partner needs

  • Proactively and consistently demonstrates the unique value proposition of partnering with Expedia Group

  • Possesses a growth mindset, consistently using feedback to improve in role

  • Relationship builder; earns the confidence of others. Bridges and sustains solid partnerships based on mutual support through a collaborative style

  • Possesses a drive for results

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