Senior Associate

About the role:We are seeking a technically proficient and compliance-aware IT Associate / IT Engineer to support and enhance our IT infrastructure within a finance-regulated environment. The ideal candidate will have hands-on experience across cloud platforms, endpoint management, cybersecurity, and network security, with a strong understanding of regulatory frameworks such as SEBI, RBI, and CSCRF.Roles & Responsibility:Resolve 95% of IT-related issues within defined SLAs, ensure 98% user satisfaction, and maintain high-quality deliverables with minimal downtime.Conduct quarterly risk assessmentsDeploy, manage, and optimize services on AWS and Microsoft AzureAdminister Microsoft 365 including Exchange Online, SharePoint, Teams, and OneDriveConfigure and enforce policies using Microsoft Intune and MDM solutionsConduct and support Vulnerability Assessment and Penetration Testing (VAPT) auditsImplement and monitor security controls aligned with financial regulatory frameworksMaintain endpoint protection and threat detection using Microsoft Defender and other toolsConfigure and manage FortiGate, Sophos, and SonicWall firewallsMonitor network traffic, enforce segmentation, and troubleshoot connectivity issuesAdminister Linux servers and automate tasks using PowerShell, Python, or BashMaintain detailed records of configurations, incidents, and compliance reportsAssist in preparing audit documentation and responding to regulatory inquiriesMaintain system health, patching, and performance optimization across platformsSupport VPN, secure remote access, and intrusion prevention systemsEnsure 100% compliance with regulatory requirements contribute to long-term IT strategy with bi-annual reviews.Collaborate across teams to meet project goals on timeConduct bi-annual disaster recovery drillsImplement at least two cost-saving initiatives annually.Maintain 100% server uptime through regular monitoring, enforce data security protocols, perform weekly data backups, and ensure all access controls are reviewed quarterly.Select and onboard IT vendors based on predefined criteria ensure 100% contract compliance and timely renewals, and monitor vendor performance quarterly, addressing any non-compliance within 2 weeks.Conduct semi-annual audits of software licenses, and ensure all systems are audit-ready with zero non-conformities & maintain up-to-date documentation of IT processes.Your key qualifications & competencies:Any Graduate with CCNA or MCSE certified will be added advantage but not mandatory.3–5 years of experience in IT roles within finance or regulated industriesStrong knowledge of SEBI, RBI, or CSCRF compliance frameworksHands-on experience with AWS, Azure, Microsoft 365, Intune, and MDMProficiency in VAPT, cybersecurity best practices, and endpoint protectionKnowledge of trading applications BOD - EOD, i.e., Odin and Omnesys is a must.Basic understanding of exchange setup software NEAT, Bolt. Bolt plusExcellent troubleshooting, documentation, and communication skillsKnowledge of network troubleshooting of exchange lease line.Troubleshooting of email issues and outlook configuration.Basic understanding of Apple MAC Operating systems troubleshooting.Database Server like MS-SQL, MySQL installation, troubleshooting and BackupUnderstanding of corporate networks, LAN/WAN infrastructure (Networking, wireless, VPN, and security)Basic knowledge of Cloud Computing will be added advantage.Proficiency with shared storage technologies. G-suite, Office 365Proficiency with Microsoft operating systems installation and troubleshootingLanguage proficiency in English and Hindi is a must.Ability to interact at all levels; communicate to team & stakeholders.