Helpline Executive
1 week ago
Onsurity is a rapidly growing employee healthcare benefits platform that provides flexible and customised healthcare subscriptions for SMEs, start-ups, and enterprises. We believe that access to healthcare benefits shouldn’t be a luxury. It is this philosophy that has strengthened our commitment towards making healthcare affordable and accessible for all.Our subscriptions include discounts on medicine orders, health checkups, fitness plans, free doctor teleconsultations, and insurance, among other benefits. We believe in inclusivity which means our plans are not limited to full-time employees. We also cover contractual workers, interns, freelancers, and consultants.We encourage you to read more about us on You can also find us onLinkedIn,Instagram, andYouTube.Below are stories that define our journey and showcase our commitment to democratizing healthcare across the country. Onsurity is providing healthcare membership to SMEs with as low as three employees The Journey Of Startups: Journey Onsurity Cricketer Anil Kumble backs Onsurity as strategic advisor Onsurity partners with Gulf Oil to offer healthcare to 10,000 truckers 83% Indian Employees Unaware Of Employer-Provided Healthcare Benefits, Says Study News: Onsurity secures $45M Series B round led by Creaegis — People Matters We were also featured in the first season ofDisney+ Hotstar'sremarkable series,The Great Indian Disruptors.Our strategic partner and investor, cricketing legend Anil Kumble, is actively involved in our mission to make healthcare more accessible.Anil Kumble recently graced us with his presence at Onsurity’sBengaluru office and engaged with our employees. He is passionate about our mission and has played an instrumental role in our journey so far.Recently, Dun & Bradstreet India acknowledged our mission and conferred us with theDun & Bradstreet Start-up 50 Trailblazer 2023 award.About the RoleRole Overview: We are seeking a dedicated and empathetic Helpline Executive to join our team. The ideal candidate will have prior experience in handling customer queries, providing support, and ensuring timely resolution of issues through phone, email, or chat channels. This role requires flexibility to work in a 24/7 rotational roster.Key Responsibilities: Respond to inbound calls, emails, and chat inquiries from customers promptly and professionally. Provide accurate information and resolve customer issues within defined SLAs. Maintain detailed records of interactions and resolutions in the CRM system. Escalate complex issues to the appropriate department and follow up until closure. Ensure compliance with company policies and data protection guidelines. Contribute to process improvements and share feedback for enhancing customer experience.Required Skills & Qualifications: Minimum 2 years of experience in a helpline, customer support, or call center environment. Strong communication skills (verbal and written). Ability to handle high-pressure situations with patience and empathy. Proficiency in MS Office and CRM tools. Problem-solving and multitasking abilities. Willingness to work in a 24/7 rotational shift environment.Preferred Qualifications: Experience in (specific industry, e.g., banking, healthcare, telecom). Knowledge of ticketing systems and escalation processes. Fluency in multiple languages (English,Hindi).Key Competencies: Customer-centric approach Attention to detail Team collaboration Time management
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Helpline Executive
2 weeks ago
New Delhi, India Onsurity Full timeOnsurity is a rapidly growing employee healthcare benefits platform that provides flexible and customised healthcare subscriptions for SMEs, start-ups, and enterprises. We believe that access to healthcare benefits shouldn't be a luxury. It is this philosophy that has strengthened our commitment towards making healthcare affordable and accessible for all.Our...
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Helpline Executive
2 weeks ago
New Delhi, India Onsurity Full timeOnsurity is a rapidly growing employee healthcare benefits platform that provides flexible and customised healthcare subscriptions for SMEs, start-ups, and enterprises. We believe that access to healthcare benefits shouldn’t be a luxury. It is this philosophy that has strengthened our commitment towards making healthcare affordable and accessible for...
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Helpline Executive
4 days ago
Delhi, NCR, India Rp Placement Services Full timeYou will be executing communication strategies that amplify the Foundation's impact in the education sector across India. Passion for storytelling, a deep understanding of education issues, and the ability to engage diverse stakeholders. Required Candidate profileGraduate1–2 years of experience in a call center, helpline,or customer support...
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Tele Calling Executive
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Delhi, India Andd Jobs Ghaziabad Branch Full time**We are Hiring a Telesales Executive** Job Locations: Green Park, Delhi Interview Mode: Face to Face Experience: 1+ Years in Telesales Qualification: Graduate **Salary**: up to INR 23,000 Industry: Medical **Job Description**: - Provide information on Products / Services / Offers to customers. - Handling inbound calls & outbound calls - Understand...
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Admissions Executive
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Volunteer, Sexual Reproductive Health
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Executive – Legal Strategy and Partnerships
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Executive – Legal Strategy and Partnerships
6 days ago
New Delhi, India Aajeevika Bureau Full timeAajeevika BureauAajeevika Bureau is a labour rights and services organization committed to empowering informal and migrant workers, and their communities. Headquartered in Udaipur, Rajasthan, Aajeevika’s work spans several rural and urban labour markets across Rajasthan, Gujarat, and Maharashtra.The organization’s LEAD Cell (Legal Education and Aid for...
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Executive – Legal Strategy and Partnerships
2 weeks ago
New Delhi, India Aajeevika Bureau Full timeAajeevika Bureau Aajeevika Bureau is a labour rights and services organization committed to empowering informal and migrant workers, and their communities. Headquartered in Udaipur, Rajasthan, Aajeevika’s work spans several rural and urban labour markets across Rajasthan, Gujarat, and Maharashtra. The organization’sLEAD Cell(Legal Education and Aid for...
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Executive – Legal Strategy and Partnerships
2 weeks ago
New Delhi, India Aajeevika Bureau Full timeAajeevika Bureau Aajeevika Bureau is a labour rights and services organization committed to empowering informal and migrant workers, and their communities. Headquartered in Udaipur, Rajasthan, Aajeevika’s work spans several rural and urban labour markets across Rajasthan, Gujarat, and Maharashtra. The organization’sLEAD Cell(Legal Education and Aid for...
