Technical delivery manager

Technical Delivery Manager (Digital, Data, QE & Salesforce) Role Summary Own end-to-end delivery of multi-workstream programs spanning Digital Engineering (Front End, Middleware & Cloud), Data/Analytics, Quality Engineering, and Salesforce. Lead cross-functional squads, align stakeholders, manage scope/schedule/cost/quality, and drive predictable outcomes with a strong engineering backbone. Responsibilities Delivery & Program Leadership Orchestrate multi-team delivery (roadmaps, milestones, dependencies, release plans) across web/mobile, APIs/integration, data, QE, and Salesforce workstreams. Run Agile at scale (Scrum/Kanban/SAFe): backlog health, sprint goals, PI planning, metrics. Own RAID (Risks, Assumptions, Issues, Dependencies), change control, and escalations. Stakeholder & Communication Serve as primary client interface; translate business outcomes into actionable delivery plans. Establish governance: weekly status, steering decks, OKRs, and executive communications. Engineering Excellence Guide solutioning with architects across front end (Java Script/Type Script; React, Angular, Vue; i OS/Android; React Native/Flutter) , middleware (Java,. NET, Python, Node.js, Mule Soft) , and cloud (AWS, Azure, GCP) , applying API‑led and cloud‑native patterns. Oversee data pipelines (ETL/ELT), lakehouse/warehouse, MDM/data quality, and reporting/AI readiness. Champion QE strategy (automation‑first, CI/CD quality gates, performance/security testing) and Salesforce delivery quality (Sales/Service/Experience Cloud, integrations). People & Process Build and mentor high‑performing, multi‑geo teams; optimize team topology and roles. Drive Dev Ops practices (CI/CD, infrastructure as code, observability, SRE handoff). Financials & Compliance Own budgets, forecasts, SOWs/changes, and vendor management. Ensure security, privacy, and compliance standards (e.g., SOC 2, GDPR where applicable). Technical Scope & Stack (must‑have familiarity) Front end — Web & Mobile Web: Java Script/Type Script, React (incl. Next.js), Angular , Vue Mobile: i OS (Swift/Swift UI) , Android (Kotlin/Java) , React Native , Flutter Supporting: modern CSS, state management (Redux/Mob X/Ng Rx/Pinia), component libraries/design systems, accessibility, performance optimization Middleware / Integration Java (Spring Boot/Spring Cloud) , . NET (. NET 6/7, C#) , Python (Fast API/Django/Flask) , Node.js (Express/Nest JS) Mule Soft Anypoint Platform (API design, RAML/Open API, policies), REST/Graph QL/g RPC, eventing (Kafka/SQS/SNS), OAuth2/JWT, API gateways Cloud AWS: EKS/ECS/Lambda, API Gateway/ALB, S3, RDS/Dynamo DB, Cloud Watch, IAM Azure: AKS, Functions, API Management, Storage, SQL/Cosmos DB, Monitor GCP: GKE/Cloud Run, Cloud Functions, Pub/Sub, Cloud Storage, Big Query Infra & Ops: Terraform/Cloud Formation/Bicep, CI/CD (Git Hub/Git Lab/Azure Dev Ops), observability (cloud‑native, Datadog/New Relic) Required Qualifications 8–12+ years in software delivery, including 4+ years leading multi‑workstream programs. Hands‑on background in at least two of: front‑end engineering, API/middleware, cloud, data/analytics, QE automation, Salesforce. Proven success delivering enterprise integrations (REST/Graph QL, event‑driven), i Paa S (e.g., Mule Soft/Azure Integration/AWS), and cloud‑native solutions. Working knowledge of data platforms (Databricks/Snowflake/Big Query/Redshift), ETL/ELT (dbt/Airflow), and BI (Power BI/Tableau/Looker). QE leadership: test strategy, automation frameworks (Cypress/Playwright/Webdriver/Tosca), performance/security testing, and defect leakage control. Salesforce program oversight (Sales/Service/Experience Cloud), data model basics, environment & release strategy, and integration patterns. Mastery of Agile delivery tools (Jira/Confluence), Dev Ops/CI‑CD (Git Hub/Git Lab/Azure Dev Ops), and infrastructure concepts (Terraform/Cloud Formation/Bicep). Excellent client communication, negotiation, and executive reporting skills. Nice to Have Domain experience in Banking/Financial Services, Hospitality, or Manufacturing. Certifications: PMP/PMI‑ACP, CSM/SAFe, AWS/Azure/GCP Associate+, Salesforce Administrator/Platform App Builder, ISTQB/TMMi. Exposure to security & compliance programs and cost optimization. Education Masters/bachelor's in computer science/engineering/information systems (or equivalent experience). Master’s a plus.