Senior Specialist-Branch Control Unit

5 days ago


navi mumbai, India IDFC FIRST Bank Full time

Role/Job Title:  Senior Specialist-Branch Control Unit

Function/Department Rural Banking

Job Purpose:

To ensure that processes are standardized across branches and have proper control over the processes through regular training and handholding of branches. Continuously monitor the compliance level of branches with respect to internal/regulatory guidelines to ensure no breach & compliance.

Roles & Responsibilities:

Ensuring uniformity of process across branches. Reduction in non-value adding activities by conducting regular review of Processes being followed and issued observed. Working towards controlling the audit observations and in working for the same, ensuring the compliance is at highest acceptable standard. Ensure that reconciliation standards defined are met and strong reporting mechanism is adopted. Focus on automation of manual process to reduce TAT, Man hours, save cost etc . Ensuring query resolution of branches and other stakeholders as and when received Conducting/participating in periodic training of branches to enable an error free processing, high efficiency, and better customer experience.

Educational Qualifications:

Graduate: Any Graduate

Post-Graduate: Any Post-Graduate

Experience:  5 to 10 years of relevant experience.



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