International voice process

3 weeks ago

Ambattur, India ADIION DIGITAL LABS PRIVATE LIMITED Full time

International Voice Process (US Shift)

Company: Adiion

Job Location: Ambattur OT

Job Type: Full-time (Work from Office)

Interview Type: Walk-in Interview

Role Overview

We are looking for Freshers and Experienced candidates with strong communication skills to join our International Voice Process Team. You will be responsible for handling outbound and inbound international calls to verify customer details, provide accurate information, and ensure excellent customer experience.

Key Responsibilities

Make and receive international voice calls (US shift).

Verify, update, and maintain accurate customer details.

Handle customer queries with professionalism and clarity.

Ensure high standards of customer satisfaction and service quality.

Maintain call logs and follow call handling procedures.

Collaborate with the team to meet process targets and SLAs.

Required Qualifications & Skills

Education: Any Degree (UG/PG).

Freshers & Experienced candidates are welcome.

Excellent communication skills in English (verbal & written).

Ability to work in US shift timings (Night shift).

Good listening, interpersonal, and problem-solving skills.

Basic computer knowledge and typing skills.

Benefits

Attractive salary package with performance-based incentives.

Career growth opportunities in international process handling.

Supportive and collaborative work environment.

On-job training provided.

Walk-in Interview Details

Location: Ambattur OT

Timing: US Shift

Contact Details

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