Consultant Care Prof
1 month ago
Job Description
Job Purpose
The position is responsible for serving as the HR liaison to our consultant base on long term contracts at disparate customer sites. The main purpose is to provide a hands-on line of communication with our field consultants and to increase the overall retention rate of our billable resources.
Essential Functions
Meet individually with each billable resource at least once a month at their main point of contact to ensure a feeling of connectivity with the company. Report back news as warranted. Answer any and all HR related questions pertaining to benefits, enrollment, etc. Meetings can include breakfast, lunch, dinner, coffee, etc. 60% Head up the candidate and business referral program. Ensure that it is consistently engaged by the consultants. Keep our consultant base aware of our ever-changing openings and needs. (20%) Conduct the majority of the consultant base performance reviews by meeting with client managers to gather feedback on the applicable individual's performance. Address any reward or disciplinary issues as warranted. (20%)Experience/Background
5 to 8 years
Education
Four years of College resulting in a Bachelor's Degree or equivalent
Special Knowledge/Skills
Excellent oral and written communication skills, high aptitude for learning, strong attention to detail. Ability to establish a quick rapport with people in person and over the phone. Flexibility with scheduling meetings.
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