Senior Engineer

3 days ago

Mumbai, India LightSapien Private Limited Full time
SUMMARYThe cloud services team is looking for a Senior Engineer with experience in Citrix technologies to join our IT team. The IT department is responsible for the firm’s technology landscape. The cloud services team within IT oversees and manages Citrix products, solutions, and roadmap with a focus on championing new solutions, establishing best practices and driving modern technology adoption. The ideal candidate will be responsible for solutioning, implementing and enhancing systems and services with an emphasis on Citrix Virtual Apps, Desktops and Netscaler technologies. The role requires understanding of cloud, hybrid and on-premise architectures and the corresponding Citrix infrastructure components.

PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIESArchitect cloud-focused Citrix solutions utilizing modern product capabilities to meet the evolving needs of the business.Design and implement Citrix solutions using various Citrix products, including Virtual Apps and Desktops, NetScaler, and Citrix Cloud.Perform systems engineering, schedule maintenance, manage lifecycles, and optimize capacity for the Citrix environment.Provide expert troubleshooting and problem-solving support for Citrix-related projects and initiatives.Configure and optimize Citrix infrastructure components such as servers, applications, network, storage, Active Directory, etc.Monitor and maintain the health and security of the Citrix environment.Perform updates and upgrades of Citrix platforms, systems, and applications as needed.Document the Citrix architecture, configurations, policies, procedures, and changes.Collaborate with ServiceDesk and Production Support teams for incident escalations.Work with the Security Operations team on remediation initiatives.

QUALIFICATIONS

EducationBachelor's Degree in Information Technology, Computer Science or related field.Citrix Virtual Apps and Desktop Certifications strongly preferred.Experience Required:10+ years Enterprise experience with on-premise Citrix Virtual apps and Desktops, Citrix ProvisioningServices, Netscaler, Netscaler Gateway and Azure cloud hybrid remote access solutions.10+ years Remote Access and Identiy Management integration with Single Sign-On and Multi-Factor technologies using Okta and Azure for endpoint device management.10+ years enterprise redundant Geo-centric access with NetScaler’s load balancingEnterprise experience in Active Directory Domains.Excellent experience in Windows PowerShell.Knowledge of Windows server operating systems, networking protocols, virtualization technologies, cloud computing platforms, etc.Excellent understanding of virtualization technology.General Requirements:ITIL, Citrix, MCSE, MCITP Certified.Excellent verbal, written communication, and technical documentation skills.Excellent ability to manage multiple tasks simultaneously.Excellent ability to demonstrate planning, organizing, and implementing skills.Detail oriented, focus on customer satisfaction and end-user experience.Able to perform analysis and clearly communicate gaps in analysis to business and requirements to development teams and role expansion.

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